Eastern Communications named the Brand Experience of the Year and Customer Experience of the Year at the Asian Experience Awards 2025. [From L to R:] Eastern Communications Customer Experience Manager Francris Caspe, Brand Communications Manager Tricia Barrera, Chief Marketing and Experience Officer Jed Estanislao, Segment Marketing Manager Dindo Cabatingan, and Customer Experience Manager Maricris Santos-de Guzman.
At a time when automation and price wars dominate the telecom landscape, Eastern Communications sets itself apart with a powerful differentiator: personalized service with a human touch. Eastern’s unique approach was recently recognized at the Asian Experience Awards 2025 in Singapore, where its 2024 “Partners in Progress” brand campaign and Link VIP Club customer loyalty program, earned honors for Brand Experience of the Year and Customer Experience of the Year, respectively.
