Frost and Sullivan recognizes Avaya contact centre leadership with awards hat trick

Avaya (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, announced it has been awarded three prestigious contact centre industry leadership accolades by analyst firm, Frost and Sullivan.

Capping off a successful year that saw Avaya continue its transition to a cloud-first company driving innovation in customer experience and workstream collaboration solutions, Avaya secured Frost and Sullivan’s 2020 South East Asia Contact Centre Applications Market Share Leadership Award, the 2020 Asia-Pacific Inbound Contact Routing Systems Market Leadership Award, and the 2020 Malaysia Contact Centre Applications Vendor of the Year.

Frost and Sullivan recognizes Avaya contact centre leadership with awards hat trick

Avaya (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, announced it has been awarded three prestigious contact centre industry leadership accolades by analyst firm, Frost and Sullivan.

Capping off a successful year that saw Avaya continue its transition to a cloud-first company driving innovation in customer experience and workstream collaboration solutions, Avaya secured Frost and Sullivan’s 2020 South East Asia Contact Centre Applications Market Share Leadership Award, the 2020 Asia-Pacific Inbound Contact Routing Systems Market Leadership Award, and the 2020 Malaysia Contact Centre Applications Vendor of the Year