Intensifies information campaign vs scams through GSafeTayo
GCash, the Philippines’ number one financial app, rolls out ‘DoubleSafe’, a game-changing security feature to safeguard its users from account takeovers.
DoubleSafe strengthens the security of GCash’s 76 million users as it prevents unauthorized account access. Before DoubleSafe, GCash already required two levels of authentication or 2-Factor Authentication. The first level of security is the OTP (One-time PIN), a unique number combination sent only to the user’s mobile number. The second level of authentication is the MPIN (Mobile PIN) which is a 4-digit passcode that only the customer or GCash owner should know.
To reinforce the security of customers’ accounts, starting March 2023, GCash will now require all users to activate DoubleSafe in order to add an additional layer of security to their account. This feature will be activated for every first login to a new mobile phone to ensure the continued protection of its users. The feature uses facial recognition, which means that even if a user inadvertently shares their MPIN and OTP to fraudsters, their account cannot be accessed from another device without scanning the owner's face – ultimately preventing account takeovers.
