Showing posts with label Qualtrics. Show all posts
Showing posts with label Qualtrics. Show all posts

Saturday, December 9, 2023

Great customer service more important than low prices for Filipino consumers

Qualtrics announces top consumer experience trends in 2024

As AI becomes a bigger part of daily life, consumers place a premium on human connection; quality beats price; companies need to find new ways to listen to customers.

When it comes to parting with their hard-earned cash, most consumers in the Philippines say excellent customer service is more important than price, according to new research released by Qualtrics.

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