Globe extends free call, text, data services to customers in quake-hit Turkey

Globe is extending free call, text and data services to customers in Turkey after a massive 7.8-magnitude earthquake struck the southern part of the country and northern Syria.

This will allow Globe customers to use its roaming services to connect with and update their loved ones on their status in the wake of the deadly quake.

“We understand how connectivity is of utmost importance to our customers in the wake of the massive quake in Turkey.  We wish to provide them assistance so they could reach out and communicate with their loved ones back home at this difficult time,” said Coco Domingo, Globe VP for Postpaid and International Business.

Globe is extending 15 minutes of incoming and outgoing calls, 15 texts to all networks, and 1GB data (whichever service is currently available) good for 7 days at no extra cost. To avail of these free roaming services, customers only need to connect to Globe’s roaming partners Turk Telekom and Turkcell.

Registration is not needed as the goodwill offer will be automatically provided to Globe customers detected in Turkey. A confirmation message will be sent advising them that the free roaming offer is ready for use.

To make a call, dial “+”+ country code + area code + telephone number (ex. +63773101212) or dial “+” + country code + mobile number (ex. +639171234567). To send a text, type “+”+ country code + mobile number (ex. +639171234567).

To use the free 1GB data allocation, simply turn on mobile data and data roaming on your phone’s settings, and set the network connection to 3G or LTE. Postpaid customers are encouraged to only turn on their mobile data and data roaming once they have received the activation message.

One of the strongest temblors to hit the region in a century, the quake struck early Monday and has left thousands dead, with the death toll still rising. According to news reports, buildings and other infrastructure collapsed across the region, triggering chaotic search and rescue operations.

For additional information on Globe’s Roaming services, visit www.globe.com.ph/international/roaming.