Globe strategy chief Nikko Acosta banners AI use in Oxford talk

Globe’s chief strategist recently showcased the company’s strategic use of Artificial Intelligence (AI) in enhancing business processes amid its expansion into a digital solutions platform in one of the world’s best academic institutions.

Nikko Acosta, Chief Strategy Officer at Globe and President and CEO of its adtech arm Brave Connective Holdings, Inc., addressed a class of business leaders from around the world at the University of Oxford's Diploma in Artificial Intelligence Program.

Other speakers at the event were Alice Tomlinson, Global Marketing Sourcing at the World Federation of Advertisers, and Marina Petrova, Head of GenAI at GMS, who contributed their perspectives on the evolving role of AI in global markets.

Among those in the audience were representatives from multinational giants including AWS, Microsoft, and Meta, focusing on the real-world applications of AI in Globe's operations. His talk resonated with the participants, sparking engaging discussions on the future of AI in global business practices.

Globe rolls out local prepaid eSIM

Globe, a leading Mobile provider in the Philippines, ushers in a new era of sustainable digital connectivity with the rollout of its local prepaid eSIM.

The Globe Prepaid local eSIM focuses on convenience, eco-friendliness, and streamlined digital experiences, including a first-of-its-kind eSIM compatibility check to ensure customers’ devices are ready for the technology.

For only PHP99, the Globe Prepaid local eSIM not only facilitates a more convenient and efficient communication experience but also promotes an eco-conscious lifestyle by reducing reliance on physical SIMs, and completely eliminating the use of plastic and carded distribution of eSIMs.

Globe’s GoRoam and Roam Surf4All available on GCash for Prepaid and TM customers traveling abroad

Globe has made a significant move to enhance its roaming services by making all of its offers, including its recently launched GoRoam and Roam Surf4All offers, available on GCash for its Prepaid and TM customers.

With the popular e-wallet service onboard, Globe Prepaid and TM users can now avail their favorite offers easily using their GCash app. These offers are tailor-made to fit the needs of all kinds of travelers, providing generous data allocations at attractive price points, ensuring uninterrupted connectivity abroad.

GoRoam directly addresses the need for affordable and convenient global connectivity, providing competitive roaming rates that rival those of local SIMs abroad, removing the hassle of switching SIMs while traveling.

Launched in 2023, the service is now available in nine countries: Hong Kong, Thailand, Indonesia, Taiwan, Malaysia, the UAE, Singapore, the USA and, most recently, South Korea.

Meanwhile, Roam Surf4All is the newest innovation by Globe, offering shareable data roaming for up to 5 total users so that only one promo is needed for group travels abroad. With this new offer, Globe breaks down the limitations of popular alternatives like pocket WiFi where people need to carry an extra device, pay extra fees like security deposits, and be side-by-side at all times to stay connected.

Globe warns vs spoofed messages for Rewards claims Redeem Globe Rewards via GlobeOne app

Globe has called on the public to be extra vigilant and never engage with text messages with links directing customers to click to redeem Globe Rewards, as these are scam SMS sent out by fraudsters via spoofing.

Customers have reported receiving spoofed messages impersonating Globe’s sender ID, inviting them to click dubious links supposedly to claim their Globe Rewards.  These malicious links are meant to steal personal information, including credit card details.

Fraudsters are apparently taking advantage of Globe’s push for customers to claim their Rewards before the expiry on March 31, 2024.

All official SMS from Globe do not contain links.

“We call on our customers to please never click on links in SMS pretending to be from Globe. Any text message containing a link from supposed sender ID “Globe” is a fraudulent message done via spoofing. Globe will never send an official advisory with links. Do not fall for enticing offers in these scam messages,” said Darius Delgado, Globe Vice President and Head of Consumer Mobile Business.

He reminded customers that Globe Rewards may only be claimed via one platform: the GlobeOne app.

“Globe Rewards points may only be redeemed via the GlobeOne app. We’d like to encourage our customers to use this official platform, as this is the only place where they can claim rewards,” he said.

Globe expands 5G access in Visayas, Mindanao with fresh builds

Explores life-enabling applications across sectors

Globe installed 41 more 5G sites across Visayas and Mindanao in 2023 in line with its strategic rollout of the technology, as it continues to test for certain applications that will enable Filipinos across social classes.

Globe added 27 more sites in Visayas and 14 new ones in Mindanao last year, as part of its broader initiative to enhance digital connectivity in the areas of health, education, finance, and entertainment.

Visayas, a vibrant and culturally rich region in the heart of the Philippines, is known for its vital contributions to the country's economy through its robust industry and services sector.

Creative and entertainment personalities call on Senate to boost Intellectual Property Code, enable online site blocking

The Philippine creative, entertainment, and digital industries have joined hands to push for the Senate’s swift passage of amendments to the Intellectual Property Code to enable online site blocking as a measure to combat content piracy, safeguard intellectual property rights, and foster the growth of Filipino talent and creativity.

Lending their voices and support to the cause are actors Ryan Eigenmann, Cai Cortez, and Kiray Celis; host and presenter Pia Guanio-Mago; and writer-director Fifth Solomon. Together, they amplify the call for shared responsibility in combating online piracy to ensure that Filipino talents are duly recognized, protected, and rewarded.

From local to global: Globe's 5G expansion empowers Filipinos everywhere

Globe has significantly expanded its 5G footprint across the Philippines and globally with 894 new sites as of the end of last year, a major step towards enhancing digital connectivity and empowering Filipinos worldwide.

In 2023, Globe achieved 97.90% outdoor coverage in the National Capital Region and 92.36% in key cities across Visayas and Mindanao. This progress resulted in Globe logging over 5.8 million devices connected to its 5G network in December 2023 alone.

Globe has strategically moderated its spending on new 5G sites, considering current market conditions and the search for viable use cases that fully harness the potential of 5G technology. This approach reflects the company’s commitment to not only advance technology but also ensure its sustainable and strategic deployment.

Globe completes pilot run of hybrid solar power in 26 sites, paves way for greener network operations Savings in fuel, power total PHP6.9 million

Leading digital solutions platform Globe has successfully completed its innovative pilot program featuring hybrid solar power, marking a major step forward in greener network operations. This milestone aligns with the company’s firm commitment to sustainability and its goal to achieve Net Zero Greenhouse Gas (GHG) Emissions by 2050.

The program, which ran from 2022 to 2023, focused on integrating hybrid solar power across 26 diverse Globe sites – three in the National Capital Region (NCR), 17 in South Luzon, and six in Mindanao.

The sites include off-grid towers traditionally dependent on diesel gensets but can be fully powered either solely by renewable energy with battery energy storage system or a combination of renewables and diesel fuel. The technology was also tested in bad-grid tower sites experiencing frequent power outages and in good-grid tower sites that utilize a mix of coal and renewable energy sources from the power grid.

MWC 2024: Globe conquers world’s biggest mobile industry congress

Tackles transformative connectivity, sustainability at global stage

Ernest Cu, Globe Group President and CEO, speaks at the GTI Summit during Mobile World Congress 2024 in Barcelona, Spain, February 27, 2024.

Leading telco and digital  solutions platform Globe raised the Philippine flag at the biggest stage of the global mobile industry over the past week, sharing its innovative, market-first initiatives that enable inclusive and sustainable connectivity to uplift the Filipino.

Globe enhances SIM Registration channels to protect user data, combat fraud

Globe has completed major improvements to its SIM registration channels aligned with the company's commitment to protect customer identities and deter fraudulent activities.

The measures include implementing advanced encryption protocols to secure data transmitted during the registration process and introducing live photo capture technology to prevent the use of stock or pre-existing photos.

To combat the submission of fraudulent documents, Globe continues to use Optical Character Recognition (OCR) technology. This allows the matching of text entries on the SIM registration form with data on a SIM user’s uploaded ID, significantly reducing the chances of having fake or doctored documents pass through the system.

Additionally, Globe has limited the number of ID submission retries to prevent random or repeated attempts to register with fictitious documents.

Globe Gamer Grounds elevates gaming experience with expanded offers, discounts

Globe Gamer Grounds, the country’s leading community games platform, is proud to announce its updated store and rewards portal.

Gamers can now top-up using Globe & TM prepaid load and GCash, or redeem points for their favorite games, such as Mobile Legends: Bang Bang, VALORANT, Call of Duty: Mobile, Genshin Impact, Honkai: Star Rail, Ragnarok Origin, and more!

To celebrate this milestone, Globe Gamer Grounds is rolling out a special promotion! From February 24 to March 10, gamers can enjoy discounts for up to 20% off on GCash top-ups through Globe Gamer Grounds.

Through the expansion of its roster of games, Globe Gamer Grounds is now positioned to organize a wider variety of community event types. Aside from standard tournaments, raffles, giveaways, on-ground community gatherings, and other activities may now be expected through the service.

Globe partners with GMS to transform enterprise customer experience with AI-powered solutions

Globe, a leading digital solutions platform in the Philippines, has entered into a strategic partnership with AI-driven communications solutions partner GMS to revolutionize the landscape of customer experience for enterprises across the country through state-of-the-art communications solutions powered by Artificial Intelligence (AI).

Globe and GMS are committed to enhancing the experience for enterprise customers by offering a comprehensive omni-channel campaign suite. This includes the deployment of conversational AI tools like chatbots to facilitate initial interactions, and leveraging GenAI for content creation, analysis, and insights.

These technologies empower organizations to enhance customer engagement, operational efficiency, data-driven decision-making, and cost reduction. With the offerings, Globe expects a significant boost in customer satisfaction, trust and loyalty, ultimately translating into increased revenue.

Singtel, AIS, Globe, HKT, Optus, Taiwan Mobile and Telkomsel collaborate to launch world’s first cross-border telco rewards programme

One-stop cross border telco rewards programme gives travellers access to unique local deals

Singtel, AIS, Globe, HKT, Optus, Taiwan Mobile and Telkomsel today announced that they have formed an Alliance to launch a first-of-its-kind cross-border rewards programme aimed at delivering greater value to eligible customers when they travel to Singapore, Thailand, Philippines, Hong Kong, Australia, Taiwan or Indonesia where the telcos are respectively based. The programme would enable travellers to earn and use rewards, claim and redeem unique deals for transport, dining, merchandise, services and enjoy other incentives when they travel to any of these markets. They would also access customer support from their telco via calls or online while overseas for free. The programme, which would be progressively rolled out in the second half of 2024, will enable customers to conveniently access and redeem unique benefits seamlessly from their individual telco apps while travelling.

Globe warns public vs scams anew as fraudsters shift to new methods amid SIM registration law, telco blocking

Globe reiterates its call for the public to exercise extra vigilance as law enforcers warned of a fresh rise in online and text fraud.

Anton Bonifacio, Globe Chief Information Security Officer, said fraudsters are finding new ways to bait potential victims to circumvent the SIM Registration Act and sustained industry efforts to block spam and scam SMS.

Because of Globe’s tighter regulations, Bonifacio said scammers are increasingly shifting to over-the-top (OTT) media services such as chat apps and spoofing, or the use of illegal devices to trick customer phones, all of which operate outside the scope of telcos.

“As much as we improve our filtering systems and enhance the implementation of the SIM Registration Act, fraudsters continue to find new ways to make victims out of mobile and internet users. We would like to reiterate our appeal to the public: please, please never engage with unsolicited calls, texts or chat messages and never give your personal details to strangers,” said Bonifacio.

Globe honored at Green Gala Awards for leading environmental sustainability efforts

Leading digital solutions platform Globe has been recognized by the Climate Change Commission and Rotary Club of Makati Business District at the prestigious Green Gala Awards for its exemplary work in the development and diffusion of environment-friendly technologies.

The Green Gala Awards, part of the Climate Change Week celebration, recognizes corporations, organizations, and individuals who have demonstrated exceptional commitment and dedication towards creating a greener and more sustainable world.

"This esteemed recognition at the Green Gala Awards reflects Globe's steadfast dedication to environmental sustainability. We would like to thank Climate Change Commissioner Albert dela Cruz & Rotary Club of Makati Business District for this recognition,” said Yoly Crisanto, Chief Sustainability and Corporate Communications Officer of the Globe Group.

Globe leads PH telecom sector in 2023 Digital Inclusion Benchmark

Leading digital solutions platform Globe has ranked the highest among Philippine telcos in the 2023 Digital Inclusion Benchmark (DIB), reinforcing the company’s dedication to advancing an inclusive digital economy and society.

The DIB, conducted by the World Benchmarking Alliance (WBA), evaluates about 200 of the world’s most influential technology companies. This benchmark assesses companies in advancing universal access to digital technologies, improving digital skills, fostering trustworthy use, and driving open, inclusive, and ethical innovation.

Globe in 2023: A year of adopting circular practices

As 2023 draws to a close, Globe reflects on a transformative year marked by groundbreaking efforts in circularity. Globe demonstrated its commitment to environmental stewardship by making circular practices central to its approach, underpinned by responsible consumption and production. By emphasizing waste and pollution elimination, it aims to not only enhance resource efficiency, but also reduce operational carbon emissions. 

"Globe takes pride in integrating circularity as part of our sustainable business practices. We are glad to have set new benchmarks in promoting environmental stewardship with our circular initiatives. As we move forward, we are committed to pioneering innovative solutions to nurture a healthier planet," said Yoly Crisanto, Chief Sustainability and Corporate Communications Officer of the Globe Group.

Globe optimistic about 2024 business climate with new data centers, climate tech venture

Leading digital solutions provider Globe Group is optimistic about the business climate next year amid key developments in its two strategic areas: the expansion of its cutting-edge data center operations and the introduction of the Gogoro two-wheel electric vehicle (EV).

Globe is positive it can maintain its business trajectory in 2024 following an all-time high in consolidated service revenues for the first nine months at P121.1 billion despite the challenging macroeconomic conditions.

Globe’s resilience is bolstered by its strategic agility and robust performance in mobile and corporate data, leading to high Earnings Before Interest, Taxes, Depreciation, and Amortization (EBITDA) of PHP60.7 billion from January to September this year. This aligns with the company’s annual projections and demonstrates its ability to thrive amid economic uncertainties.

Enjoy shareable data roaming for group travels abroad Globe launches game-changing Roam Surf4All

Every holiday season, travel is expected to peak, with families and groups of friends going off to overseas adventures they have long been planning for. To better serve its customers on their group trips, Globe is bringing a new innovation that makes data roaming more affordable, and now, easily shareable!

The new Globe Roam Surf4All brings ease and affordability to every trip, catering to the needs of budget-conscious families and travel groups.

Roam Surf4All is available in over 100 countries and offers an unmatched level of convenience by allowing shared connectivity among multiple users . You can explore independently and skip the hassle of staying close to others to get shared connectivity, unlike when using a pocket WiFi. You may also enjoy up to 5G speeds that don’t slow down or throttle as you use more data or add more members to your group.

#BringBrightness to your home this holiday season with limited-time offer Globe GFiber Plans

The festive season sparkles with the joy of connections, and Globe At Home is ready to make this one the brightest and most memorable yet! Say goodbye to buffering and hello to seamless holiday cheer!

Globe At Home is spreading the magic this season with an irresistible promotion on its GFiber Plans to provide customers reliable and fiber-fast connectivity at special rates.

GFiber Plan 1299 is now available for just PHP999 for the first 12 months, giving customers savings of PHP 3,600 over one year.  With this plan, you can enjoy internet speeds of up to 50Mbps, allowing you to play your favorite games, stream your much-loved shows, and snatch up the season's best online deals! You can apply for this time-limited offer via globegfiber.com or visit any Globe Store nationwide from December 1, 2023 until January 15, 2024.