Globe Business leads finance industry’s digital evolution with Mindhive Year 2 workshops

Globe Business continues to educate and empower the Banking & Financial Services Industry (BFSI) through Mindhive Year 2: Innovation Bootcamp, a series of comprehensive sandboxing sessions designed to cultivate a digital mindset and elevate businesses to the next level.

In an industry that heavily relies on digital solutions as growth drivers, identifying the essential components to achieve innovation is paramount. Globe Business leverages its tech experts and industry leaders to provide FSIs with a competitive edge through valuable know-how and best practices.

Mindhive Year 2 equip participants with the tools and strategies necessary to navigate the rapidly evolving digital landscape. This ensures that participants remain future-ready, turning innovative ideas into actionable plans and driving sustainable growth.

Globe Announce Leadership Updates

Publicly listed company Globe Telecom, announced a major leadership update today in line with its forward-thinking approach and strengthening its leadership bench.

Globe President and CEO Ernest Cu, announced the appointment of Carl Raymond R. Cruz as Deputy CEO of Globe Telecom effective January 1, 2025. As Deputy CEO, he will be reporting directly to the CEO, managing the day-to-day activities of the company.

Cruz will be nominated to the position of President and CEO of Globe Telecom in the company's annual stockholders meeting (ASM) scheduled for April 2025. Until then, he will report to Cu who will continue as President and CEO of Globe Telecom until the 2025 ASM.

Going forward, it is envisioned that Mr. Cu will continue to hold Chairmanship for 917Ventures, Globe Fintech Innovations Inc. (Mynt) the holding company of GCash, Kickstart Ventures Inc., and STT GDC Philippines.

First in PH: Globe adopts GSMA’s Responsible AI Maturity Roadmap

Globe has joined a select group of leading telecommunications companies from around the world committed to the GSMA’s industry-first Responsible AI (RAI) Maturity Roadmap. This pioneering initiative reinforces Globe's dedication to ethical and responsible AI development and deployment, ensuring that these powerful technologies are harnessed for the benefit of its customers, the environment and the society as a whole.

As part of its broader sustainability strategy, Globe views responsible AI as a critical component in driving sustainable digital transformation. By adopting the GSMA RAI Maturity Roadmap, Globe ensures that its AI will not only deliver business value but also contribute to sustainable development.

Globe warns customers vs fraudsters pretending to be NTC officials

Globe is warning its customers against a new vishing or voice phishing scam where fraudsters pretend to be officials of the National Telecommunications Commission (NTC).

In this new scheme, scammers call potential victims claiming that their phone number has been linked to illegal activities. The fraudsters would then extort money from their targets, threatening to arrest them if they do not cooperate.

“Criminals prey on our natural respect for authority, using it as a weapon to deceive and manipulate. This is what we see in this new scam modus, where fraudsters pretend to be NTC officials. We call on our customers to be very vigilant and do not fall victim to these scammers,” said Anton Bonifacio, Globe’s Chief Information Security Officer.

Globe sees rise in cable theft cases in Greater Manila Area in H1 2024

Seeks closer collaboration with gov’t agencies, LGUs, police for unified front

Globe has reported an 18.6% increase in cable theft incidents in the Greater Manila Area (GMA) in the first half of 2024, a concerning uptrend that undermines efforts to expand connectivity amid steadily increasing demand.

From January to June 2024, Globe logged 906 cases of cable theft, a significant rise from 764 cases during the same period in 2023. June had the highest number of cases this year at 169 incidents.

Hotspot areas include Quezon City, where theft incidents affected Globe’s cable segments in Aurora, Project 8 and Roosevelt. Cables within the Las Piñas, Makati and Manila are also among those frequently targeted.

GMA accounted for about 61.55% percent of the total 1,472 cases logged nationwide in the first half of this year, reflecting a worrying trend of rising cable theft in the metropolis. This escalation poses a serious challenge to Globe's efforts to enhance and expand its network across the region.

Create the Life You Want: Globe’s G Raffle Rush is back with incredible prizes

Win an Avida condo unit, BYD EV, Gogoro Jego smart scooters, GCash credits, grocery shopping spree, and exciting gadgets

Create the life you want as Globe brings back G Raffle Rush, an exciting key feature of the annual G Day festivities that celebrate the company’s iconic 0917 prefix.

Running from September 1 to 30, 2024, G Raffle Rush lets Globe customers dream big. Imagine traveling to your favorite destination, worry-free grocery shopping for an entire year, or owning a brand-new electric vehicle—all for as little as one Globe Rewards point. Plus, the sooner you join, the more chances you have to qualify for weekly draws, so don’t wait!

In the first draw last September 10, lucky winners took home grocery shopping spree vouchers at SM worth Php 120,000, powered by Share Treats as well as HUAWEI Pura 70 Pro smartphones, and other Huawei devices.

Globe Telecom partners with The Binary Holdings to introduce something new to Globe customers

Globe Telecom, the leading mobile network operator in the Philippines with nearly 59.5 million mobile subscribers, is taking another step at engaging customers in an innovative way by embarking on a strategic partnership with The Binary Holdings.

One of the products of The Binary Holdings, specifically, Fando, is a tokenized video streaming platform that will allow Globe users to earn $BNRY tokens by viewing and creating videos, boosting user engagement and retention.

Additionally, the tokenized cashback service rewards Globe users with $BNRY tokens for every in-app purchase, incentivizing spending within Globe's ecosystem and providing a tangible benefit for their loyalty.  $BNRY tokens can be used to make cheaper purchases or generate passive income, enhancing customers’ overall experience and satisfaction with Globe's services.

Where are all the scam and spam messages coming from?

Here's what you need to know

Lately, you've probably been receiving spam or scam texts. This, even while telcos like Globe have ramped up security measures to block these messages. So, where are all these scam texts coming from, and how are they evading detection? Here's what you need to know.

The Shift in Scam Tactics

Scammers are now bypassing traditional cellular networks by using internet-based messaging platforms. This shift began after telcos like Globe started blocking all person-to-person SMS with links in September 2022 and then restricted app-to-person SMS.

The crackdown on traditional SMS scams has pushed fraudsters to seek alternative methods and they’ve found ways to get around telco filters.

Tips for IT-BPM global efficiency and competitiveness

Philippine Software Industry President underscores role of the right partner to fuel digital transformation

The country’s information technology and business process management (IT-BPM) sector has entered a phase of rapid growth and expansion fueled by digital transformation, an increasingly skilled workforce and diversification of services. To sustain growth, investments in education, infrastructure, and innovation are vital.

Last year alone, the industry posted a 10.3 percent growth in revenues, reaching $32.5 billion, and an 8.4% increase in the number of full-time employees to 1.57 million— indicators that it is well on its way towards making the Philippines the world’s investment destination for global services.

Upskill your IT-BPM team, get free training with Globe Business

The Information Technology and Business Process Management (IT-BPM) industry is a key driver of the Philippine economy, employing over 1 million Filipinos and targeting 2.5 million full-time employees by 2028. Developing talent through upskilling and reskilling is crucial for the industry's continued success.

The industry is now a worldwide powerhouse, securing its ranking as the second-leading global outsourcing hub. With an unwavering vision, the IT & Business Process Association of the Philippines (IBPAP) propels the local sector towards a lofty goal: to emerge as the premier destination for digitally enabled and customer-centric services that catalyze inclusive economic growth nationwide.

However, the sector faces numerous challenges, such as talent acquisition, upskilling, increasing competition, and evolving client expectations. Addressing talent development through upskilling programs from industry partners, internal human resources training, and external providers becomes a key priority.

As a steadfast partner fueling the growth of the (IT-BPM) industry, Globe Business is rolling out a free training voucher program to uplift the capabilities of its customers' workforce.

Globe Business will subsidize training expenses based on customers' product subscriptions, enabling vital opportunities to build a future-ready talent pool. This strategic move affirms the brand’s commitment to empowering the IT-BPM sector with the skilled human capital needed to sustain its remarkable trajectory.

By providing the Filipino workforce with cutting-edge capabilities, Globe Business empowers the IT-BPM sector to deliver world-class services while driving the nation's economic momentum.

"As a partner enabling the digital transformation of businesses, we recognize the importance of investing in people.  Through initiatives like this training vouchers program, we support the IT-BPM industry in achieving its 2028 roadmap for growth, employment, and service excellence,” said KD Dizon, Head of Globe Business.

Based on set criteria, new and existing Globe Business customers from the IT-BPM sector can earn as much as Php100,000 in digital training vouchers depending on their current Globe Business subscriptions.

Customers can redeem the vouchers for training courses through Globe's partner, Acumen IT Training Inc., covering leadership, coaching, change management and driving team performance.  Vouchers are also valid for the Contact Center Association of the Philippines (CCAP) x Asian Institute of Management (AIM) Leadership Workshop Series.

The training vouchers promo runs from March 1 to June 30, 2024. Interested customers may sign up at https://go.mybusinessacademy.ph/l/576043/2024-02-13/qsb7dv.

Mobile users consume more data in Q1 as demand for connectivity soars

Globe has observed a sustained uptrend in demand for mobile data, as it logged 1,610 petabytes of mobile data traffic in the first quarter of 2024, a 19% increase from the same period last year at 1,352.

The average mobile data consumption per user has also seen a sharp hike, surging by 24% to an average of 15.6 GB per month. This increase is indicative of the growing engagement and reliance on mobile data among consumers, as digital content consumption and online activities continue to rise.

This drove the growth of Globe’s mobile data revenues by 10% in the first three months of the year, reaching Php 23.8 billion, up from Php 21.7 billion in the same period last year.

This significant growth is largely propelled by the widespread adoption of smartphones and the burgeoning popularity of data-intensive applications, Globe said.

Globe harnesses AI, machine learning for enhanced network efficiency, sustainability

Globe has taken a significant leap forward in enhancing network efficiency and sustainability by implementing an innovative energy management system driven by Artificial Intelligence (AI) and Machine Learning (ML) across its wireless access networks.

The move underscores Globe's commitment to reducing energy consumption, lowering operational costs, and contributing to global climate change mitigation efforts.

The company’s wireless access cost-saving solution employs AI and ML technologies to optimize power usage across its base stations, achieving an impressive potential energy saving of 3% to 8%.

By leveraging AI algorithms to accurately forecast network usage and adjust power-saving parameters, Globe has extended energy conservation measures beyond the traditional off-peak periods of 12 a.m. to 6 a.m., enabling around-the-clock efficiency improvements.

Globe hits SIMs engaged in spam and scam SMS

Globe, the country’s mobile leader, has significantly ramped up its efforts to combat cyber threats by deactivating and blocking an increasing number of SIMs engaged in malicious activities.

In the first quarter of 2024 alone, the company blacklisted 36,549 SIMs from other networks, a 62% spike compared to the 22,455 competitor SIMs blocked during the same period last year.

The drastic year-on-year increase underscores Globe's intensified campaign to identify and take down errant SIMs involved in SMS spam blasts, online fraud schemes, and other illicit activities.

Globe also deactivated 841 SIMs from its network in Q1 2024 after they were identified as potential sources of spam or scam SMS, or misuse. This figure marks a 30% year-on-year increase from the 647 Globe SIMs deactivated in Q1 2023.

Globe strategy chief Nikko Acosta banners AI use in Oxford talk

Globe’s chief strategist recently showcased the company’s strategic use of Artificial Intelligence (AI) in enhancing business processes amid its expansion into a digital solutions platform in one of the world’s best academic institutions.

Nikko Acosta, Chief Strategy Officer at Globe and President and CEO of its adtech arm Brave Connective Holdings, Inc., addressed a class of business leaders from around the world at the University of Oxford's Diploma in Artificial Intelligence Program.

Other speakers at the event were Alice Tomlinson, Global Marketing Sourcing at the World Federation of Advertisers, and Marina Petrova, Head of GenAI at GMS, who contributed their perspectives on the evolving role of AI in global markets.

Among those in the audience were representatives from multinational giants including AWS, Microsoft, and Meta, focusing on the real-world applications of AI in Globe's operations. His talk resonated with the participants, sparking engaging discussions on the future of AI in global business practices.

Globe rolls out local prepaid eSIM

Globe, a leading Mobile provider in the Philippines, ushers in a new era of sustainable digital connectivity with the rollout of its local prepaid eSIM.

The Globe Prepaid local eSIM focuses on convenience, eco-friendliness, and streamlined digital experiences, including a first-of-its-kind eSIM compatibility check to ensure customers’ devices are ready for the technology.

For only PHP99, the Globe Prepaid local eSIM not only facilitates a more convenient and efficient communication experience but also promotes an eco-conscious lifestyle by reducing reliance on physical SIMs, and completely eliminating the use of plastic and carded distribution of eSIMs.

Globe’s GoRoam and Roam Surf4All available on GCash for Prepaid and TM customers traveling abroad

Globe has made a significant move to enhance its roaming services by making all of its offers, including its recently launched GoRoam and Roam Surf4All offers, available on GCash for its Prepaid and TM customers.

With the popular e-wallet service onboard, Globe Prepaid and TM users can now avail their favorite offers easily using their GCash app. These offers are tailor-made to fit the needs of all kinds of travelers, providing generous data allocations at attractive price points, ensuring uninterrupted connectivity abroad.

GoRoam directly addresses the need for affordable and convenient global connectivity, providing competitive roaming rates that rival those of local SIMs abroad, removing the hassle of switching SIMs while traveling.

Launched in 2023, the service is now available in nine countries: Hong Kong, Thailand, Indonesia, Taiwan, Malaysia, the UAE, Singapore, the USA and, most recently, South Korea.

Meanwhile, Roam Surf4All is the newest innovation by Globe, offering shareable data roaming for up to 5 total users so that only one promo is needed for group travels abroad. With this new offer, Globe breaks down the limitations of popular alternatives like pocket WiFi where people need to carry an extra device, pay extra fees like security deposits, and be side-by-side at all times to stay connected.

Globe warns vs spoofed messages for Rewards claims Redeem Globe Rewards via GlobeOne app

Globe has called on the public to be extra vigilant and never engage with text messages with links directing customers to click to redeem Globe Rewards, as these are scam SMS sent out by fraudsters via spoofing.

Customers have reported receiving spoofed messages impersonating Globe’s sender ID, inviting them to click dubious links supposedly to claim their Globe Rewards.  These malicious links are meant to steal personal information, including credit card details.

Fraudsters are apparently taking advantage of Globe’s push for customers to claim their Rewards before the expiry on March 31, 2024.

All official SMS from Globe do not contain links.

“We call on our customers to please never click on links in SMS pretending to be from Globe. Any text message containing a link from supposed sender ID “Globe” is a fraudulent message done via spoofing. Globe will never send an official advisory with links. Do not fall for enticing offers in these scam messages,” said Darius Delgado, Globe Vice President and Head of Consumer Mobile Business.

He reminded customers that Globe Rewards may only be claimed via one platform: the GlobeOne app.

“Globe Rewards points may only be redeemed via the GlobeOne app. We’d like to encourage our customers to use this official platform, as this is the only place where they can claim rewards,” he said.

Globe expands 5G access in Visayas, Mindanao with fresh builds

Explores life-enabling applications across sectors

Globe installed 41 more 5G sites across Visayas and Mindanao in 2023 in line with its strategic rollout of the technology, as it continues to test for certain applications that will enable Filipinos across social classes.

Globe added 27 more sites in Visayas and 14 new ones in Mindanao last year, as part of its broader initiative to enhance digital connectivity in the areas of health, education, finance, and entertainment.

Visayas, a vibrant and culturally rich region in the heart of the Philippines, is known for its vital contributions to the country's economy through its robust industry and services sector.

Creative and entertainment personalities call on Senate to boost Intellectual Property Code, enable online site blocking

The Philippine creative, entertainment, and digital industries have joined hands to push for the Senate’s swift passage of amendments to the Intellectual Property Code to enable online site blocking as a measure to combat content piracy, safeguard intellectual property rights, and foster the growth of Filipino talent and creativity.

Lending their voices and support to the cause are actors Ryan Eigenmann, Cai Cortez, and Kiray Celis; host and presenter Pia Guanio-Mago; and writer-director Fifth Solomon. Together, they amplify the call for shared responsibility in combating online piracy to ensure that Filipino talents are duly recognized, protected, and rewarded.

From local to global: Globe's 5G expansion empowers Filipinos everywhere

Globe has significantly expanded its 5G footprint across the Philippines and globally with 894 new sites as of the end of last year, a major step towards enhancing digital connectivity and empowering Filipinos worldwide.

In 2023, Globe achieved 97.90% outdoor coverage in the National Capital Region and 92.36% in key cities across Visayas and Mindanao. This progress resulted in Globe logging over 5.8 million devices connected to its 5G network in December 2023 alone.

Globe has strategically moderated its spending on new 5G sites, considering current market conditions and the search for viable use cases that fully harness the potential of 5G technology. This approach reflects the company’s commitment to not only advance technology but also ensure its sustainable and strategic deployment.