From Davao with Love

Big Bean Cafe Store Operations Manager, Divine Villaruz

A new homebrew aroma is emanating from the corner of Leon M. Guerrero St, Davao City. Its source? Big Bean Cafe. Open twenty-four hours a day, serving a wide range of high-quality coffee, beverages & refreshments. Complemented by a menu of pasta, Neapolitan pizza, breakfast meals, baked goods, and many more. Wafting above the rest in terms of service and food quality.

The reason? Handcrafted doughs, according to Divine Villaruz, Store Operations Manager of Big Bean Cafe. Serving their customers artisanal foods that taste like home with each bite. Displaying a level of personal care that distinguishes it from established brands and typical coffee shops.

Reflecting on their success, Ms. Villaruz shares, “Big Bean Cafe started small, as we were testing the waters. Now we are stable, employing twenty-one staff, including me. “Habang tumatagal, nag-b-build kami ng strong foundation with our employees. Praying that mas makilala pa si Big Bean Cafe lalo, dito sa Davao and outside Davao.” A goal that looks attainable as their regular customers—students from nearby colleges—return. 

Integral to the cafe's aspirations and operations is its Wi-Fi connectivity. As a round-the-clock venue, the cafe requires fast, reliable internet to operate. It has streamlined online transactions and boosted social media engagement. The result: increased brand awareness and customer satisfaction. Beyond just operations, Wi-Fi connectivity has boosted the cafe’s hospitality. Ms. Villaruz observed that the students at the nearby colleges keep returning for the great food and hospitality, but also its amazing Wi-Fi. Their chosen Wi-Fi provider- Converge flexiBIZ. “Laking tulong ng Converge sa'min! Sa trabaho, operations, at lalo na sa social media presence”, comments Ms. Villaruz.  

Big Bean Cafe stands out as a beacon of quality and hospitality in Davao City, offering a 24/7 haven for coffee lovers and students alike. With its commitment to handcrafted dough and artisanal foods, this cafe brings an individualized touch that sets it apart from typical coffee shops. The integration of reliable Wi-Fi, powered by Converge, has streamlined operations but enhanced customer experience. “Looking ahead, we are very optimistic that we can produce another branch for Big Bean Cafe, and we hope that you (Converge) are there to provide us with reliable connectivity,” shares Ms. Villaruz.