It’s in light of this goal that Brother launches Brobot, a new customer service chatbot. It seeks to help customers inquiring about the brand’s products and services. The cute and helpful bot, accessible on the Brother Philippines website, has been steadily learning through constant interactions with customers—and continues to learn the more people interact with him every day. While he can already answer most queries, soon enough he’ll be able to respond to even more questions!
“We always want to ensure that our customers will always get the help they need when it comes to Brother’s products and services,” said Brother Philippines President Glenn Hocson. “Having Brobot, who can answer questions all the time, anytime, is the best way we can attend to anyone looking for more information. We suggest customers interested in Brother to give him a try on our website!”
