Shop for all your favorite Brother products at the New Concept Store in SM Fairview

Brother International Philippines Corp. recently opened the company’s fifth concept store in the Philippines at SM Fairview, Quezon City on December 9, located at the 3/F Cyberzone. 

Glenn Hocson, President of Brother International Philippines Corporation, was there to greet the media and formally invite customers to visit the store and enjoy the brand’s products. He was joined by Rolando Raval, Chief Operating Officer of Upson International Corporation, the largest retailer of IT products. 

“The Brother concept store is part of our commitment to giving shoppers an improved shopping experience. They can see the complete range of products, interact with the different features, and get recommendations from our experienced staff,” said Glenn Hocson. 

Brother Philippines Makes Organizing Fun with Back to School Season Promo

With back-to-school season now in full swing, students have been busy preparing their things for school. From books and stationery to all sorts of cases and boxes, organizing these items remains an important part of student life. Now that hybrid classes have started, it’s even more important for students, as well as their parents and teachers, to stay organized. Brother label printers have been especially popular for this purpose, especially for tagging and labelling needs for school, office, and home use.

With this in mind, Brother Philippines has recently launched a nationwide promotion in partnership with e-gift provider Giftaway. From September 15 to December 31, 2022, Brother customers can get up to Php 2,700 worth of Giftaway eGift vouchers when they purchase any of the participating P-Touch label printers. To qualify for the promo, customers must make their purchase from any of Brother Philippines’ authorized dealers, whether online or from their physical stores.

Brother Philippines opens first-ever concept store in SM City North EDSA

Brother aims to create a better in-person shopping experience for customers

Brother Philippines customers can enjoy an upgraded in-person shopping experience for the printers, machines, and consumables they need as the brand has officially opened its first-ever exclusive concept store in Metro Manila last November 5.

Located on the fourth floor Cyberzone in the SM City North EDSA Annex and established in partnership with computer peripheral store Octagon, customers can find a complete lineup of Brother printers, multi-function machines, labeling machines, scanners, and genuine consumables.

Brother Philippines officially certified by Great Place To Work

Staying true to its constant mission to giving Filipinos with a healthy and positive work environment while also providing customers with reliable and high-quality printing products and solutions, Brother Philippines has officially been certified by international workplace culture authority Great Place To Work. 

Great Place To Work conducted its survey and assessment of Brother Philippines earlier this year, mainly polling associates on trust, pride in their work, and camaraderie—metrics that comprise the core of what makes a workplace good, in which the company ranked high. The certification is effective from May 2021 until May 2022. 

Brother Philippines associates renew commitment to conserving the environment on Earth Day

In the spirit of helping save the environment, Brother Philippines associates renewed their promise toward sustainability and conservation with #MyEarthPromises on this year’s Earth Day last April 22.

Brother associates from both the Philippines and the Asia Pacific region gamely showed their promises in two videos published on YouTube and the company’s social media accounts. Commitments ranged from vowing to do plastic-free living, to reducing energy consumption by unplugging unused appliances and electronics, to proper waste segregation, just to name a few.

“On Earth Day this year, we realize now more than ever the importance of saving the planet, which is why we renew our own promises to help the environment from within our own organization,” said Glenn Hocson, president of Brother Philippines.

Enjoy free printable templates with the Brother Creative Center

In the new normal, many problems are solvable with digital solutions. As we work and study from home, we rely more and more on the internet for the projects we work on. There are many free resources online to help you make your output look professional and high-quality.

Sometimes, however, you might need a little help. Not everyone is a skilled graphic designer, and sometimes you just need something that’s quick, easy, and good-looking.

Brother Philippines introduces Brobot, a cute and helpful customer service chatbot

With its mission of always making sure they’re at their customers’ side, Brother Philippines constantly develops new programs and methods to ensure top-quality customer service in all channels.

It’s in light of this goal that Brother launches Brobot, a new customer service chatbot. It seeks to help customers inquiring about the brand’s products and services. The cute and helpful bot, accessible on the Brother Philippines website, has been steadily learning through constant interactions with customers—and continues to learn the more people interact with him every day. While he can already answer most queries, soon enough he’ll be able to respond to even more questions!

“We always want to ensure that our customers will always get the help they need when it comes to Brother’s products and services,” said Brother Philippines President Glenn Hocson. “Having Brobot, who can answer questions all the time, anytime, is the best way we can attend to anyone looking for more information. We suggest customers interested in Brother to give him a try on our website!”

Brother products now available to buy online

Purchase the Brother products you need anytime, anywhere through online stores

For some of us, COVID-19 and the resulting quarantine protocols may make you more concerned and careful about leaving your home, even if it’s to buy the things you need. Fortunately, there’s a way to cut down on your trips outside the house with the convenience of online shopping.

Brother Philippines continues digital push with Viber Shop @ Home

With Filipinos looking for more and more ways to do their shopping during the COVID-19 pandemic through non-traditional ways and channels, brands have been taking their wares to cyberspace to make it safer and more convenient for everyone.

In light of this, Brother Philippines continues to modernize their operations further with the launch of Viber Shop @ Home, a digital storefront and public community on the popular mobile and online messaging app.

In the Viber Shop @ Home group, customers can chat with Community Assistants to inquire about the Brother products they need. These Community Assistants can, in turn, connect customers to authorized online Brother dealers.

“We’re always looking to make our customers’ experience easier and, most importantly, safer during these times,” said Brother Philippines President Glenn Hocson. “This is why we’re going all in on our online services, which include the new Viber Shop @ Home. Filipinos looking for our quality Brother Products should give this a try!”

Customers can join the Viber group through https://bit.ly/BrotherShopatHome. They can also purchase Brother products online through participating partners and dealers on e-commerce platforms and the official Brother Philippines website at brother.com.ph. To see the list of stores available, customers may visit https://bit.ly/WheretoBuyBrother.

For more information, customers may visit our Facebook page https://www.facebook.com/BROTHERatyourside/. They can also call the Brother Helpdesk Hotline at (02) 8 581-9898, or through the toll-free line at 1-10-BROTHER or send an email to helpdesk@brother.com.ph

Brother Philippines supports virtual Relay For Life 2020

Despite a global pandemic that has put many events and occasions on hold, Brother International Philippines Corporation (BICP) and Brother Industries Philippines, Inc. pushed through in its annual support for this year’s Relay For Life, a global movement to support and raise funds for cancer patients around the world by walking or running around a track.

Due to the pandemic, this year’s Relay For Life was held virtually on the Philippine Cancer Society’s Facebook page last August 22.

Brother Philippines and SEA Institute donate to Batangas public schools

Brother Philippines team donates a laser multifunction printer, toner cartridges and bond paper to teachers of San Teodoro Elementary School in Mabini, Batangas last September 2020.

In line with its continued thrust to promote environment-friendly practices and provide support for underprivileged communities, Brother Philippines once again partnered with non-profit organization the SEA Institute to donate printers and toners to public schools in the town of Mabini, Batangas.

The donation, which was done in two legs in September and October 2020, saw eight public schools from Mabini each receive a Laser Multifunction Machine, toner cartridges, and reams of bond paper for the teachers’ and students’ needs. SEA Institute President Robert Suntay was personally present for the turnover of the donations.

There’s still time to get free Sodexo Mobile Passes in Brother’s Shop Some More promo!

Brother Philippines always offers Filipinos the best printing solutions for both home and office, especially with their most sought-after Refill Tank System series that’s featured in the ongoing Shop Some More promo running only until March 31.

If you haven’t gotten a new Brother Refill Tank printer yet, there’s definitely still time for you to get a Sodexo Mobile Pass worth up to P1,500 when they purchase any Brother Refill Tank printer model at suggested retail price. You can get a Sodexo Mobile Pass worth P1,000 when you purchase a DCP-T310, DCP-T510W, or DCP-T710W; while purchasing an MFC-T810W or MFC-T910DW entitles you to a Sodexo Mobile Pass worth P1,500.

Brother Philippines extends popular Switch to Tank promo until March

Save on a new Brother Refill Tank System printer when you trade in an old model!

Brother Philippines continues to help Filipinos save more on their printing solutions for the home and the office with the return of their popular Switch to Tank promo, running this time from March to April 3.