Department of Home Affairs, Australia, awards global biometric collection service to VFS Global

The Department of Home Affairs, Australia, has awarded the global biometric collection service across seven regions to VFS Global, the world's largest outsourcing and technology services specialist for governments and diplomatic missions. 

The agreement spanning Australian biometric collection centres (ABCC) at 165 locations worldwide include new geographies in addition to existing locations operated by VFS Global. Awarded regions comprise Americas, Mekong, Middle East and North Africa, North Asia, Pacific, South Asia and Southeast Asia. According to the agreement, VFS Global’s core services include Biometric Collection and Identity Verification, Digital Assistance with online visa applications submission and Online Payment Assistance on the Department’s ImmiAccount portal.