Teleperformance, a global leader in digital business services, bagged nine awards at the European Contact Centre & Customer Service Awards (ECCCSA) in December.
The recognition was awarded to TP by “the longest running and largest awards programme in the customer contact industry.” In 2022, Teleperformance bagged eight awards at the prestigious program.
The organization’s ECCCSA awards this year include the following:
- Best Business Process Outsourcing (BPO) Partnership (Large)
- Best BPO Partnership (Small)
- Two-time Best Multilingual Customer Service
- Best Supporting Team
- Best Cross-Functional Collaboration
- Two-time Best Approach to Diversity, Equity, Inclusion, and Belonging
- Best New Customer Contact Operation