TP in the Philippines at 30: Advancing Nation-Building Through Talent, Innovation, and Inclusive Growth

Since opening in 1996 in the Philippines, TP has since grown to be a pillar for the country’s thriving IT-BPM sector, providing countless opportunities and livelihood for thousands of Filipinos across its 26 sites.

As the Philippines accelerates its transition into a more complex, digital, and globally-integrated economy, the role of the BPM sector in nation-building continues to expand. For TP in the Philippines (formerly Teleperformance), its 30-year milestone marks not only a history of growth, but a forward-looking commitment to shaping the country’s future workforce—one that is digital-savvy, globally competitive, and inclusive.

TP in the Philippines Champions Women Empowerment and Inclusivity

TP in the Philippines (formerly Teleperformance) marked Women’s Month with a series of meaningful activities that promote empowerment, intersectionality, and leadership with TP Women. Through these initiatives, the organization continues to reinforce its steadfast commitment to building inclusive workplaces where women can thrive both personally and professionally.

TP Women is a global employee network that provides women across the organization with a platform to be heard, supported and empowered in their personal development and professional careers.

TP in the Philippines wins double honors at HIMAP Awards 2025: Makabago Award for Innovation and Pamayanan Award for Community Impact

TP in the Philippines (formerly Teleperformance), a leader in digital business services, continues to fortify its presence and position as an innovation and community-impact leader after earning two of the highest distinctions at the HIMAP Awards 2025, an award giving body recognizing excellence and innovation in the healthcare information management industry, held at Shangri-La The Fort, Bonifacio Global City.

The organization received both the Makabago Award for Excellence in Technology and Innovation and the Pamayanan Award for Excellence in Community Development and Outreach Programs, reflecting TP’s unique ability to blend advanced technology with sustained, institutionalized social impact.

TP in the Philippines champions future-ready workforce strategies at the GWFM APAC Summit 2025

TP (formerly Teleperformance) in the Philippines, a global leader in digital business services, reaffirmed its commitment to building an agile, AI-empowered, and future-ready workplace with its participation in the 5th Edition of the APAC Workforce Management Summit 2025, organized by Global Workforce Management.

With the theme “Redefining Workforce Intelligence & Agentic AI: Enabling Resilient, Future-Ready Organizations,” the summit gathered over 200 workforce leaders and practitioners across Asia-Pacific exchanging insights. More than 20 experts in the field of workforce empowerment shared best practices in people management, AI adoption and workforce automation, and customer experience excellence.

TP and COMELEC Join Forces to Empower Voters through Inclusive Registration

TP links up with COMELEC for more accessible, inclusive voter registration. Chief People Officer of TP in the Philippines Jeffrey Johnson (third from left) and Vice President of Human Resources Rachel Cacabelos (fifth from left) welcome COMELEC Chairman George Erwin M. Garcia (center) and representatives from COMELEC at the Special Register Anywhere Program (SRAP) held at TP Aura. Also in photo are (left to right): COMELEC Election and Barangay Affairs Department Divina Blas-Perez, COMELEC Commissioner Maria Norina Tangaro-Casingal, COMELEC Commissioner Nelson Celis, and PPCRV National Coordinator Dr. Arwin Serrano. Also present were Commissioner Ernesto Ferdinand Maceda, Jr. (not in photo) and Executive Director Teopisto Elnas, Jr. (not in photo). The initiative aims to make voter registration more accessible and inclusive for Filipinos with limited time or mobility in preparation for the December 2025 Barangay and SK Elections.

US chamber honors TP’s community efforts in the Philippines

External Relations Manager Rechelle Facun (center) and Marketing Manager Adrian Elumba (right) proudly represent TP in the Philippines as they accept the Gold Award for Community Support and Engagement at the inaugural American Chamber of Commerce of the Philippines, Inc. (AmCham) Corporate Social Impact Awards. Present to hand over the award was Shumpei Komatsu (left), of InfiniVAN Inc. who joined in celebrating this recognition of the impactful community programs championed by TP’s official corporate social responsibility arm, the Citizen of the World (COTW) Foundation.

TP Supports Industry Effort to Address HIV in the Workplace

Hosts capacity development session for medical professionals and advocates

As host to IBPAP’s On-site HIV Training and Screening session, Teleperformance or TP in the Philippines welcomes over 60 medical practitioners and advocates to its Innovation and Solutions Hub at its TP Aura site, Taguig City.

Teleperformance (TP) in the Philippines, a global leader in digital business services, reinforces its commitment to drive awareness and prevention of HIV in the Philippines. This comes in the wake of national efforts to curb the rising cases of HIV infection in the country.

TP achieves double ISO certifications for all 27 PH sites

Led by Vice President of Facilities & Administration Eduardo Punzalan (sixth from right), TP in the Philippines successfully completed audits by SGS representatives for its ISO 45001:2018 (Occupational Health and Safety Management System) and ISO 14001:2015 (Environmental Management System) certifications.

Teleperformance (TP) in the Philippines, a global leader in digital business services, continues to double down on its commitment as a safe and healthy workplace for all, with the successful renewal of its twin certifications for ISO 45001:2018 (Occupational Health and Safety Management System) and ISO 14001:2015 (Environmental Management System) which was audited by globally acclaimed Société Générale de Surveillance (SGS).

TP wins gold for Impact Sourcing program in the 60th Anvil Awards

Receiving TP’s Gold Anvil trophy were, third from left, External Relations Supervisor Lorenzo De Leon, Wellbeing Specialist Janna Dasigan, Organizational Development Senior Manager Hector Miranda, Brand Communications Manager Domar Balmes, and Media Relations Manager Adrian Elumba. Also in photo are PRSP Officers Norman Agatep and Andy Saracho.

Teleperformance (TP) in the Philippines continues to champion inclusion and diversity with its TP Skills Training to Employment Program or TP STEP, which was recognized as a top finalist for the Grand Anvil Award and a winner of the Gold Anvil Award in the Public Relations Program-Corporate Social Responsibility/Good Governance category at the prestigious 60th Anvil Awards of the Public Relations Society of the Philippines (PRSP).

Teleperformance advocates children’s rights, supports anti-child labor program in partnership with Philippine Labor Department

Teleperformance in the Philippines, in support of Project Angel Tree, contributed essential items to children and their families in Barangay Mambuaya, Cagayan de Oro City.

As part of its firm commitment in upholding Human Rights across the communities where it operates, Teleperformance (TP), global leader in digital business services, partnered with the Department of Labor and Employment (DOLE) to support over 50 families in northern Mindanao, Philippines as part of Project Angel Tree.

Project Angel Tree, an initiative dedicated to preventing and eliminating child labor, provides critical aid to families in Barangay Mambuaya, Cagayan de Oro City. TP contributed essential items, such as school supplies, hygiene kits, and food. 

Teleperformance Supports DepEd’s Brigada Eskwela 2024

Teleperformance Philippines’ dedicated volunteers pose for a photo at Pasig’s Brigada Eskwela 2024 rendering selfless dedication to refurbish public school facilities for the new school year

Teleperformance (TP) in the Philippines successfully concluded its yearly support to the Brigada Eskwela 2024, an annual initiative of the Department of Education (DepEd) that mobilizes various sectors of society to help with and volunteer for the preparation of public school facilities for the new school year. 

Through its corporate social responsibility arm, Citizen of the World (COTW), Teleperformance in the Philippines has consistently supported the Brigada Eskwela, demonstrating its continued commitment to enhancing school facilities in a bid to create an environment conducive for learning. 

Teleperformance in the Philippines earns back-to-back ISO certifications

Present in the ceremony to receive the ISO certifications were Rahul Jolly, Chief Executive Officer of Teleperformance Philippines; Cresenciano Maramot, Managing Director of SGS Philippines and Guam; Daniel Julien, Founder and Chief Executive Officer of Teleperformance Group; and Agustin Grisanti, Global Chief Operations Officer of Teleperformance Group. The certifications underscore Teleperformance’s commitment to employee well-being and environmentally sustainable business practices 

Teleperformance in the Philippines, part of global digital business services company Teleperformance, proudly announces its continued certification for ISO 45001: Occupational Health and Safety Management System and ISO 14001: Environmental Management System.

Teleperformance and De La Salle-CSB partners for deaf inclusion in the workplace

Marking a groundbreaking step towards deaf inclusion in the workplace, Teleperformance (TP) in the Philippines and the De La Salle-College of Saint Benilde have formalized a partnership through a Memorandum of Agreement (MOA) signing at the TP Ayala site in December.

The partnership with the Benilde Deaf School (BDS) marks a pivotal moment in the journey of the first and largest Great Place to Work company towards advancing the organization’s diversity, inclusion, and equity (DE&I) policies. The MOA includes a comprehensive program to train Deaf interns and equip them with the necessary tools for their integration into the workforce. 

Teleperformance bags nine awards, re-enters longest and largest awards program in Europe

Teleperformance, a global leader in digital business services, bagged nine awards at the European Contact Centre & Customer Service Awards (ECCCSA) in December.

The recognition was awarded to TP by “the longest running and largest awards programme in the customer contact industry.” In 2022, Teleperformance bagged eight awards at the prestigious program. 

The organization’s ECCCSA awards this year include the following:

• Best Business Process Outsourcing (BPO) Partnership (Large)
• Best BPO Partnership (Small)
• Two-time Best Multilingual Customer Service
• Best Supporting Team
• Best Cross-Functional Collaboration
• Two-time Best Approach to Diversity, Equity, Inclusion, and Belonging
• Best New Customer Contact Operation

Relentless for Great Experiences, Teleperformance is Top 5 World’s Best Workplaces™ for 2023

Multi-awarded, leading digital business services company Teleperformance (TP) has secured its third consecutive recognition in Fortune Magazine’s World's Best Workplaces™ 2023 roster. TP ranked 5th out of 25 global companies selected in the prestigious list which surveyed 14.8 million employees worldwide.   

World's Best Workplaces™ 2023 honors companies that strongly elevate employee experience by fostering a diverse, inclusive, and fair workplace culture. Teleperformance ascended from 11th place previously to 5th place, reflecting its unrelenting efforts to build empowering and rewarding workplaces for its employees.   

Teleperformance makes top five in Philippines Best Workplaces™ in IT-BPM

Teleperformance’s achievement in the Philippines Best Workplaces™ in IT-BPM was made possible by the company’s certification as a Great Place to Work for six straight years. 

Teleperformance (TP) in the Philippines, a multi-awarded global digital business service company, made it to the top of the country’s first industry list of the Philippines Best Workplaces™ in information technology and business process management (IT-BPM).

The high-profile list, curated by the Information Technology and Business Process Association of the Philippines (IBPAP) and Great Place to Work®, recognizes people-first companies catering to and excelling in different sub-sectors, such as, but not limited to, business process outsourcing (BPO) and information technology (IT) & software development. The company must also be certified as a Great Place to Work® to be eligible for the recognition. 

Teleperformance holds HIV advocacy exchange with Papua New Guinea delegation

Over the years, Teleperformance has successfully provided free and confidential testing to over a thousand employees across 23 sites throughout the country.

Teleperformance (TP), a recipient of the Philippines Best Workplaces™ award, held a learning exchange with Papua New Guinea’s Key Population Advocacy Consortium (KPAC) and other organizations under its umbrella, at the Teleperformance Vertis North Site. 

In partnership with the Department of Health (DOH), through the Project Red Ribbon Care Management Foundation, the company had a dialogue with KPAC regarding the latter’s implementation of community-led services for HIV-affected individuals in Papua New Guinea. Teleperformance also shared the organizational-wide effort to establish a program that destigmatizes safe sex and promotes HIV screening and awareness among employees. 

Teleperformance marks newest milestone with first business site in Cavite

 

After 24 years of operations in the country, Teleperformance will be opening its first business site in Bacoor, Cavite. 

Teleperformance’s newest site, officially called Teleperformance Molino, is located in Bacoor City. Its recruitment center in Vista Mall has already opened its doors to applicants while the operations site will open first week of November.

In the recent launch event called “Brave New Horizon”, Teleperformance took guests on a virtual tour of its newest Recruitment Center. There was also a preview of the soon-to-open BPO operations site, which will have complete facilities from sleeping quarters, gender-neutral bathrooms, lactation rooms, a clinic, and entertainment rooms, all of these free and available for use by their employees to encourage health and safety, fun, and camaraderie in the workplace.