The long wait is over. Samsung has finally started its pre-order period of the Galaxy Fold from November 18 to December 1, 2019. The category-defining device is only available through Globe’s and Smart’s respective plan offers.
Every purchase of the device comes with Galaxy Buds and exclusive premier services, Samsung Concierge and Care+. Samsung Concierge gives access to specialized customer care programs including a 24/7 dedicated hotline, free pick-up and delivery assistance, and service express lanes, among others. Customers get to directly consult with the company's tech experts for any queries. Meanwhile, Samsung Care+ is a hassle-free year-long program[1] to assist Galaxy Fold owners for any emergency concerns. It also includes repair coverage for one year.