Globe Group, Google team up to digitalize elderly in #SeniorDigizen campaign

Google is supporting the Globe Group in its #SeniorDigizen campaign, which aims to equip the elderly with tech knowledge they can use in daily life.

In the campaign kickoff happening on January 25, Google is providing crucial support for Globe’s “Senior Digizen: Teach Me How to Digi,” a free learning session on the use of vital mobile apps and online safety.

At the learning session, Google Telco Sales Coach Odel Hernandez will walk participating seniors through creating a Gmail account and using its safety features. Email accounts are commonly used in signing in to other apps and digital tools.

“We are grateful to have Google with us in our advocacy to bring Filipino seniors into the digital age. This is a huge challenge, and through the power of collaboration, we will be able to help seniors enjoy the life-enabling benefits of technology and keep them safer online,” said Yoly Crisanto, Chief Sustainability and Corporate Communications Officer, Globe Group. 

Senior citizen makes the Smart move, citing husband’s superior customer experience

Mandaluyong resident Maria Lina Porciuncula Grecia had observed how her husband, a loyal Smart customer since 2003, has never had any signal issue with his mobile service. This is the complete opposite of her own mobile service, which, according to Mrs. Grecia, has always been problematic. “We’ve always had difficulty obtaining a decent network connection at home. Despite all efforts and complaints escalated to her previous telco, the problem has always persisted, and the signal even worsened to the point of needing a signal booster,” according to Mrs. Grecia.

When Mobile Number Portability (MNP) started in October 1, Mrs. Grecia took the first opportunity to switch her mobile service to Smart. She proceeded to the Smart Store at the Powerplant Mall in Rockwell, where her husband regularly does his transactions such as bills payment and contract retention.