Acer is already a reliable and trusted IT company worldwide when it comes to manufacturing quality devices from computers to smartphones and projectors. Today, it also strives to become synonymous to going the extra mile when it comes to providing service.
Acer introduced its free door-to-door customer service program touted as the only one of its kind in the Philippines. According to Dio Vasquez, Operations Director, Acer Philippines, Inc., the program allows customers to simply call the Acer Customer Service Hotline if and when they experience problems with their Acer device. “Once you call, a contact center agent will answer and diagnose initially over the phone any problem you may have with your device.”