Asticom, AI Rudder unite to transform customer experience in PH

[L-R]  Teng Ren, AI Rudder Founder and CEO, and Mharicar Castillo-Reyes, Asticom CEO

Asticom Technology Inc., a digital-first shared services and outsourcing provider, has partnered with AI Rudder, a global pioneer in voice AI technology, to reshape customer experiences across multiple industries in the country.

This strategic alliance aims to elevate customer service for Filipino businesses, offering efficient, personalized, and seamless customer interactions through the power of advanced AI solutions.

The partnership brings AI Rudder’s advanced voice AI technology into Asticom’s service portfolio, empowering businesses across banking, fintech, e-commerce, logistics, and more to accelerate digital transformation.

Full time or gig? Asticom wants to offer Pinoys non-traditional job options

The Asticom Group of Companies is looking to offer employment beyond regular full-time jobs, mindful that Filipinos may want to see more work options adapted to their preferences.

The shared services group, a wholly-owned Globe subsidiary, is committed to providing new employment opportunities in the next five years as the country slowly recovers from the impact of the pandemic.

Mharicar Castillo-Reyes, Asticom President and CEO, said there are many opportunities present, especially in information technology.  It is only a matter of finding non-traditional approaches in acquiring, developing, and retaining talent, she said.