Globe Platinum sets new benchmark, offers unrivaled everyday experiences for customers

Globe Platinum is setting a new benchmark for premium postpaid plans designed to empower subscribers with superior connectivity, exclusive lifestyle privileges, and best-in-class services for unrivaled everyday experiences.

Since its launch in 2000, Globe Platinum has remained ahead of the curve, offering postpaid plans that seamlessly integrate premium connectivity with thoughtful lifestyle and wellness solutions. Now, the All-new Platinum GPlans continue to exceed expectations, building on the already superior features that set them apart from Globe’s other mobile brands.

The All-new Platinum GPlans take these benefits further, addressing the lifestyle needs of its subscribers with upgraded inclusions:

On the latest spoofing incident using Globe sender ID

Social Post: https://www.facebook.com/GlobeIcon/videos/1619774688625641/

Globe has received reports that its sender ID has been used to spread a malicious message apparently targeting the President’s family or prominent political figures.

Globe wishes to clarify that the said message is a case of spoofing, where fraudsters send unauthorized SMS with a spoofed sender ID to mobile users in a particular area using fake cell towers.

Spoofing uses an international mobile subscriber identity (IMSI) catcher– a portable  device that captures mobile users within a limited radius by forcing their signal to downgrade to 2G, the old cellular network technology for voice calls and texts.  Messages sent via spoofing do not pass through the Globe cellular network, thus bypassing Globe’s stringent anti-fraud filters.

Own an iPhone 16 with Globe’s unbeatable offers

Best deal in the market

Globe continues to redefine mobile accessibility by bringing Apple’s iPhone 16 within reach of every Filipino via unbeatable deals, flexible payment options, and an array of exclusive benefits.

As part of the Apple Carrier Shop Program, Globe offers a one-stop shop experience for customers raring to get their hands on the latest iPhone device at the Globe ICONIC in BGC, and Globe stores in SM Megamall and SM North Edsa. More Globe Stores are set to offer this seamless Apple experience in December.

Owning the iPhone 16 has never been easier for Globe Prepaid customers. They can get this sought-after device for only PHP 2,465 per month on a 0% installment plan for 24 months. Globe Rewards+ members will enjoy exclusive voucher discounts, making it simpler than ever to upgrade to Apple’s newest release.

KodeGo Offers Flexible Training to Boost Digital Skills in Filipino Workplaces

KodeGo, 917Ventures’ EduTech startup, is expanding its services to cater more to local businesses looking to strengthen their digital capabilities and skills with the introduction of their new comprehensive suite of training courses.

KodeGo’s Universal Menu comprises a total of 26 training courses designed to meet the diverse needs of medium-to-large enterprises. This includes courses that can take them through soft skills, technical expertise, and career-focused competencies.

“Being part of the Globe Group, we share in the vision of creating a Digital Nation. We see our role in that as drivers and enablers of digital upskilling for all Filipinos," KodeGo Chief Executive Officer Ina Gervasio shared.

She added, “We wanted to build a roster of training courses that will not only upskill Filipinos technically–from basic to intermediate to advanced digital skills–but also equip them with key competencies that will help them better navigate today’s digital landscape.”

Six reasons why Globe’s all-new Roam Surf global pack is your holiday travel must-have

Get the holiday travel experience you deserve with Globe’s all-new Roam Surf global packs, offering more GBs for longer stays abroad, with daily rates at 50% less.

With these enriched offers, there’s no need to swap SIMs anymore! Enjoy affordable and reliable connectivity during your cross-country trips in any of 120+ destinations worldwide.

Here are six reasons why the all-new Roam Surf Global Packs should be your ultimate travel companion:

More Affordable Roaming Made Possible

Enjoy daily rates as low as Php 107, a remarkable drop from the previous Php 200 per day. These refreshed packs combine reliable connectivity with unmatched value, giving travelers more room to enjoy unforgettable adventures while staying seamlessly online.

Travel Alliance kicks off cross-border telco rewards programme with Grab and Trip.com

Strategic partnerships to offer exclusive benefits to Alliance customers from 1 January 2025

The Travel Alliance, comprising Singtel, AIS, Globe, HKT, Optus, Taiwan Mobile and Telkomsel, announced strategic partnerships with leading ride-hailing, delivery, and travel brands Grab and Trip.com to enable savings on accommodations, flights, rides, and food deliveries for Alliance customers when they travel. Promotions will be progressively rolled out by the Alliance members from 1 January 2025.

The Travel Alliance was formed in February 2024 with the aim of launching the first-of-its-kind cross-border rewards programme to enable its almost 300 million customers to enjoy a slew of incentives on transport, dining, merchandise, and lifestyle services when they travel to the markets where the operators are based. Trip.com and Grab are the first to join the ecosystem of partners to provide perks that can be seamlessly accessed by Alliance customers. See Annex for more details on the partnership offers.

Globe joins Google and AWS for data and AI hackathons to empower future tech leaders

In today's rapidly evolving digital landscape, data and AI are essential tools for progress. Globe recognizes the urgency of equipping young Filipinos with the skills to navigate this new reality. 

Through the company’s “Data and Analytics for Good” project, Globe is taking action by providing hands-on learning experiences and fostering a culture of innovation. Through such programs, Globe is not just building a future-ready workforce; it’s empowering the next generation of tech leaders to shape a better world.

GFiber Prepaid achieves world-class Net Promoter Score, posts 52X growth

Globe’s GFiber Prepaid service has established a new standard in customer satisfaction, achieving the highest Net Promoter Score (NPS) among all Globe products and rapidly approaching the 200,000-subscriber milestone ahead of expectations.

As of August, the latest available data, GFiber Prepaid logged an NPS of 65, higher than that of leading global brands. Its score peaked this year at 71, achieving world-class tier.

This marks a milestone for the recently launched brand that is Globe AT HOME’s affordable broadband offer, making sustainable connectivity within reach for all Filipinos.

GFiber Prepaid’s top-tier NPS shows an exceptional level of customer loyalty and approval, underscoring the appeal of the innovative product that offers fiber-fast broadband connectivity with reloadable UNLI internet and no lockup.

Globe elected to prestigious GSMA Board

Ernest Cu represents PH on global mobile telecom organization

Marking an important milestone for Philippine representation on the global stage, Globe has been elected to the prestigious board of the GSMA, a global organization of mobile network operators.

Globe will be represented by Ernest Cu as Globe President and CEO. The Board will serve from January 2025 to December 2026.

The GSMA Board, composed of 26 senior leaders from top telecom companies as well as smaller independent operators from around the world, champions technological progress, interoperability, and international standards across the mobile industry. Together, the members work to unlock the full potential of connectivity, enhancing business environments and driving positive societal change.

Globe brings enhanced GoRoam offers to OFWs in UAE

Globe recently launched its enhanced GoRoam UAE offering, designed to provide affordable and reliable connectivity to the Filipinos living and working in the United Arab Emirates.

This strategic move underscores Globe's commitment to expanding its services to meet the evolving needs of its customers, particularly the significant Overseas Filipino Worker (OFW) market.

The new GoRoam UAE offers a substantial increase in data allocation, providing 10GB valid for 30 days, close to offers of local SIMs in the UAE. This ensures that OFWs can stay connected with family and friends in the Philippines while staying within budget. OFWs can access their favorite messaging apps without any restrictions via roaming, particularly voice and video calling services that are inaccessible in the UAE.

"Globe recognizes the vital need for Filipinos working abroad to stay connected and feel close to their loved ones back home," said Paula Rivera-Castillo, Globe's Head of International Business. "Our enhanced GoRoam UAE offer reflects our dedication to providing accessible and affordable communication solutions that empower OFWs to stay connected while pursuing their professional goals overseas."

Asticom, AI Rudder unite to transform customer experience in PH

[L-R]  Teng Ren, AI Rudder Founder and CEO, and Mharicar Castillo-Reyes, Asticom CEO

Asticom Technology Inc., a digital-first shared services and outsourcing provider, has partnered with AI Rudder, a global pioneer in voice AI technology, to reshape customer experiences across multiple industries in the country.

This strategic alliance aims to elevate customer service for Filipino businesses, offering efficient, personalized, and seamless customer interactions through the power of advanced AI solutions.

The partnership brings AI Rudder’s advanced voice AI technology into Asticom’s service portfolio, empowering businesses across banking, fintech, e-commerce, logistics, and more to accelerate digital transformation.

PetPal empowers Filipino vets with EMR Portal

PetPal, the Philippines’ first all-in-one digital petcare platform from 917Ventures, is transforming the country’s veterinary landscape with its Electronic Medical Record (EMR) Portal.

This latest innovation marks PetPal’s move in expanding its services to cater not just to pet owners, but also Filipino veterinarians.

The EMR Portal aims to help in streamlining patient management by linking pet owners’ information submitted through the PetPal app with veterinarians' patient records–providing quick access to comprehensive profiles for faster, more accurate diagnoses and treatments.

Martin Luchangco, General Manager of PetPal highlighted that the integration of a digitized system can enhance overall clinic efficiency; guiding veterinarians through the entire process—from initial consultations and scheduling procedures to managing prescriptions.

Globe starts blocking AI-generated, CGI, animated child sexual abuse imagery

Globe, a staunch advocate for online safety, has started blocking non-photographic imagery (NPI) of child sexual abuse– those made using artificial intelligence, computer-generated imagery (CGI), animation, cartoon, drawings and other non-live methods– as it ramps up measures against malicious content.

From August 27 to September 27 this year, its first month of implementing this measure, the network blocked 343 URLs and 16 domains containing NPI flagged by its partner Internet Watch Foundation.

The IWF has been at the forefront of combating NPI, recognizing its potential to cause significant harm to viewers and its illegal status in many jurisdictions.  On its website, the IWF said even accidental viewing of child sexual abuse material, even those made with CGI or cartoons, “can cause lasting damage for the person who stumbled upon it.”

Globe rolls out energy-efficient tech for LTE and 5G network expansion

Globe has started deployment of new technology that will enhance LTE capacity and 5G coverage in 200 urban areas across the country.

Advancing network innovation and sustainability, Globe has started rolling out 32T32R Massive MIMO (Multiple Input, Multiple Output) technology for enhanced LTE capacity and 5G expansion in 200 dense urban areas, set for completion within the year.

The cutting-edge solution from vendor partners including Nokia boosts efficiency and reduces energy consumption, marking a significant step in Globe’s commitment to increasing network capacity and delivering world-class service while minimizing its environmental impact.

Globe reiterates public warning against SMS spoofing, calls for increased vigilance

Globe renews its call for the public to exercise vigilance against SMS spoofing, a sophisticated scam tactic that has seen a resurgence in recent months, with fraudsters using names of reputable organizations to take advantage of customers’ trust.

Spoofing involves fraudsters impersonating legitimate SMS sender IDs, including Globe and other organizations, to trick recipients into believing that the messages are authentic. This technique has become increasingly prevalent, particularly in Metro Manila, despite the implementation of SIM registration last year aimed at curbing SMS fraud.

Customers have reported receiving spoofed messages that mimic Globe's sender ID, enticing them with fraudulent links or else hooking them with claims of account problems. These deceptive messages aim to steal personal and sensitive information, which can grant scammers access to online accounts such as social media profiles, e-wallets, and bank accounts.

Globe, Yondu champion cellular security at RootCon 2024

Globe and its IT solutions subsidiary, Yondu, have taken a stand against mobile communication threats by supporting the Cellular Assault Village at RootCon 2024, one of Southeast Asia's premier hacker conferences.

RootCon 2024’s theme, "Connected Realities," highlighted the convergence of the physical and digital worlds, where every action, transaction, and interaction leaves a traceable footprint. 

“We are proud to support this important initiative at RootCon 2024. By collaborating with Yondu and highlighting the risks associated with unsecured cellular networks, we aim to contribute to a more secure digital ecosystem. As mobile technology continues to advance, we are committed to protecting our customers from the growing threats that come with it,” said Anton Bonifacio, Globe’s Chief Information Security Officer and concurrent Chief AI Officer.

Globe wins Best Network Reliability Solution at 5G Core Awards

Globe, the leading telecommunications and digital solutions provider in the Philippines, has been recognized for having the Best Network Reliability Solution at the 5G Core Summit Awards, hosted by leading tech market insight firm Informa Tech.

The award recognizes the mobile operator that “has achieved exceptional stability and reliability in its network infrastructure” and “demonstrates excellence in maintaining high performance across diverse regions, understanding and meeting user expectations, and minimizing downtime,” according to the awards website.

The recognition is a nod to Globe’s pioneering efforts to build up its 5G network, with its outdoor coverage reaching 98.45% in its capital region and 94.19% in key cities across its two other major island groups, Visayas and Mindanao, as of June 2024.

First in PH: Globe adopts GSMA’s Responsible AI Maturity Roadmap

Globe has joined a select group of leading telecommunications companies from around the world committed to the GSMA’s industry-first Responsible AI (RAI) Maturity Roadmap. This pioneering initiative reinforces Globe's dedication to ethical and responsible AI development and deployment, ensuring that these powerful technologies are harnessed for the benefit of its customers, the environment and the society as a whole.

As part of its broader sustainability strategy, Globe views responsible AI as a critical component in driving sustainable digital transformation. By adopting the GSMA RAI Maturity Roadmap, Globe ensures that its AI will not only deliver business value but also contribute to sustainable development.

Gamers alert! May affordable high-speed internet na, may Blacklist merch pa sa bagong Globe GFiber Prepaid promo

Panahon na to enjoy uninterrupted connectivity, consistent high speeds and gaming with peace of mind. Globe GFiber Prepaid has joined forces with Blacklist International, a top-tier esports team that has made waves in the Mobile Legends: Bang Bang scene, to deliver affordable, high-speed internet tailor-made for gamers.

Until October 31, 2024, get a Php500 voucher to buy cool Blacklist International merchandise when you sign up for Globe GFiber Prepaid using the code BGFP1157 upon checkout.

"We believe everyone should enjoy gaming without worrying about buffering or costly monthly internet bills. Whether you're aiming for victory or just enjoying a good game with your barkada, now's the time to level up your game with Globe GFiber Prepaid,” said Abigail Cardino, Globe VP for Broadband Business.

Globe warns customers vs fraudsters pretending to be NTC officials

Globe is warning its customers against a new vishing or voice phishing scam where fraudsters pretend to be officials of the National Telecommunications Commission (NTC).

In this new scheme, scammers call potential victims claiming that their phone number has been linked to illegal activities. The fraudsters would then extort money from their targets, threatening to arrest them if they do not cooperate.

“Criminals prey on our natural respect for authority, using it as a weapon to deceive and manipulate. This is what we see in this new scam modus, where fraudsters pretend to be NTC officials. We call on our customers to be very vigilant and do not fall victim to these scammers,” said Anton Bonifacio, Globe’s Chief Information Security Officer.