With the conversational AI of SAS Viya, the Identity Theft Resource Center can quickly help fraud victims
VIRTUAL SAS GLOBAL FORUM 2021 - Facing increased demand for real-time and personalized digital experiences, organizations are turning to virtual assistants and chatbots to engage with consumers in new ways, at any hour. SAS, the global analytics leader, has partnered with the Identity Theft Resource Center (ITRC) to develop a customized virtual assistant to help fraud victims. The virtual assistant is built with SAS® Viya®.