Globe enhances SIM Registration channels to protect user data, combat fraud

Globe has completed major improvements to its SIM registration channels aligned with the company's commitment to protect customer identities and deter fraudulent activities.

The measures include implementing advanced encryption protocols to secure data transmitted during the registration process and introducing live photo capture technology to prevent the use of stock or pre-existing photos.

To combat the submission of fraudulent documents, Globe continues to use Optical Character Recognition (OCR) technology. This allows the matching of text entries on the SIM registration form with data on a SIM user’s uploaded ID, significantly reducing the chances of having fake or doctored documents pass through the system.

Additionally, Globe has limited the number of ID submission retries to prevent random or repeated attempts to register with fictitious documents.