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The country’s information technology and business process management (IT-BPM) sector has entered a phase of rapid growth and expansion fueled by digital transformation, an increasingly skilled workforce and diversification of services. To sustain growth, investments in education, infrastructure, and innovation are vital.
Last year alone, the industry posted a 10.3 percent growth in revenues, reaching $32.5 billion, and an 8.4% increase in the number of full-time employees to 1.57 million— indicators that it is well on its way towards making the Philippines the world’s investment destination for global services.
