Globe encourages its customers to activate Voice Over WiFi (VoWiFi) and Voice Over LTE (VoLTE) on their phones for clearer calls and seamless mobile coverage. These two services work in tandem to address weak indoor signals that result in dropped calls and connection failure.
Poor signal penetration can be caused by thick or dense building materials like metal, concrete, brick, and solid wood, as well as physical obstacles such as trees, mountains, and other buildings. The distance between the mobile device and the nearest network tower is also a significant factor.