Globe has called on the public to be extra vigilant and never engage with text messages with links directing customers to click to redeem Globe Rewards, as these are scam SMS sent out by fraudsters via spoofing.
Customers have reported receiving spoofed messages impersonating Globe’s sender ID, inviting them to click dubious links supposedly to claim their Globe Rewards. These malicious links are meant to steal personal information, including credit card details.
Fraudsters are apparently taking advantage of Globe’s push for customers to claim their Rewards before the expiry on March 31, 2024.
All official SMS from Globe do not contain links.
“We call on our customers to please never click on links in SMS pretending to be from Globe. Any text message containing a link from supposed sender ID “Globe” is a fraudulent message done via spoofing. Globe will never send an official advisory with links. Do not fall for enticing offers in these scam messages,” said Darius Delgado, Globe Vice President and Head of Consumer Mobile Business.
He reminded customers that Globe Rewards may only be claimed via one platform: the GlobeOne app.
“Globe Rewards points may only be redeemed via the GlobeOne app. We’d like to encourage our customers to use this official platform, as this is the only place where they can claim rewards,” he said.
