A new way of purposeful giving: Globe empowers customers to drive positive change with GoGIVE

In line with its mission to uplift the lives of Filipinos, Globe has launched an innovative way to engage its customers in its mission of doing good.

GoGIVE is an innovative feature within the GlobeOne app that enables Globe Prepaid users to support causes they deeply care about by using mobile data.

GoGIVE provides a seamless way to align Filipinos’ digital lifestyle with purpose-driven action. Globe Prepaid customers can now help their advocacy of choice just by using their mobile data. When they go about their daily online activities such as streaming, gaming, messaging, and browsing, they can earn "hearts" that they can send as support to the causes they care about.

For every GB of data used, Globe customers collect hearts that they can allocate to their chosen advocacy, including animal welfare, environmental protection, children's education, fighting hunger, and more.

Pay bills, subscribe to promos, manage your plan conveniently via Globe’s digital platforms

GlobeOne app, Globe Online available 24/7 for your transactions

Tired of waiting in line?  Wish you could manage your Globe account anytime, anywhere? No problem.  Save time and effort with the new and improved GlobeOne app and Globe’s online shop, Globe Online.

Handle your transactions with Globe on your mobile device with ease and convenience.  By using the enhanced GlobeOne app, you can:

●       Manage your account

●       Pay bills effortlessly: Not just your Globe bills, but other utilities too!

●       Buy load and promos with a few taps

●       Earn and redeem points with Globe Rewards

●       Upgrade your prepaid SIM to 5G

●       Update your existing mobile plan

●       Seek help 24/7

Globe warns vs spoofed messages for Rewards claims Redeem Globe Rewards via GlobeOne app

Globe has called on the public to be extra vigilant and never engage with text messages with links directing customers to click to redeem Globe Rewards, as these are scam SMS sent out by fraudsters via spoofing.

Customers have reported receiving spoofed messages impersonating Globe’s sender ID, inviting them to click dubious links supposedly to claim their Globe Rewards.  These malicious links are meant to steal personal information, including credit card details.

Fraudsters are apparently taking advantage of Globe’s push for customers to claim their Rewards before the expiry on March 31, 2024.

All official SMS from Globe do not contain links.

“We call on our customers to please never click on links in SMS pretending to be from Globe. Any text message containing a link from supposed sender ID “Globe” is a fraudulent message done via spoofing. Globe will never send an official advisory with links. Do not fall for enticing offers in these scam messages,” said Darius Delgado, Globe Vice President and Head of Consumer Mobile Business.

He reminded customers that Globe Rewards may only be claimed via one platform: the GlobeOne app.

“Globe Rewards points may only be redeemed via the GlobeOne app. We’d like to encourage our customers to use this official platform, as this is the only place where they can claim rewards,” he said.

Globe steers customers to purchase prepaid load via digital channels

Leading digital solutions platform Globe is shifting its prepaid load top-ups and load selling via digital channels in lieu of the popular call cards. This is in line with its commitment to sustainable business operations and seamless service delivery. 

Users of Globe Prepaid, TM and Globe At Home Prepaid WiFi may load up via the following loading channels, which can be accessed for free:

●       GlobeOne App

●       GCash

●       Globe website

“These digital alternatives make loading up easy and convenient and align with our continuing effort to embed sustainability in our operations. We encourage our customers to embrace this digital shift and join us in this digitization journey,” said Eric Tanbauco, Vice President of Mobile Prepaid Business at Globe.