TP in the Philippines wins double honors at HIMAP Awards 2025: Makabago Award for Innovation and Pamayanan Award for Community Impact

TP in the Philippines (formerly Teleperformance), a leader in digital business services, continues to fortify its presence and position as an innovation and community-impact leader after earning two of the highest distinctions at the HIMAP Awards 2025, an award giving body recognizing excellence and innovation in the healthcare information management industry, held at Shangri-La The Fort, Bonifacio Global City.

The organization received both the Makabago Award for Excellence in Technology and Innovation and the Pamayanan Award for Excellence in Community Development and Outreach Programs, reflecting TP’s unique ability to blend advanced technology with sustained, institutionalized social impact.

TP in the Philippines champions future-ready workforce strategies at the GWFM APAC Summit 2025

TP (formerly Teleperformance) in the Philippines, a global leader in digital business services, reaffirmed its commitment to building an agile, AI-empowered, and future-ready workplace with its participation in the 5th Edition of the APAC Workforce Management Summit 2025, organized by Global Workforce Management.

With the theme “Redefining Workforce Intelligence & Agentic AI: Enabling Resilient, Future-Ready Organizations,” the summit gathered over 200 workforce leaders and practitioners across Asia-Pacific exchanging insights. More than 20 experts in the field of workforce empowerment shared best practices in people management, AI adoption and workforce automation, and customer experience excellence.

TP in the Philippines secures double wins at Asian Technology Excellence Awards 2025

Championing Technology Excellence. Leaders of TP in the Philippines, led by CEO Rahul Jolly (center), receive two accolades from ATEA 2025.

TP in the Philippines, part of global digital services leader TP (formerly Teleperformance), earned two recognitions at the Asian Technology Excellence Awards (ATEA) 2025: the Philippines Technology Excellence Award for AI–Business Services for its TP.AI FAB solutions, and the Philippines Technology Excellence Award for Analytics–Retail for TP Interact. TP.ai FAB solution is a proprietary AI orchestration platform that integrates AI, human expertise, and automation effectively at scale. TP Interact, meanwhile, is a GenAI-powered analytics and quality automation platform that transcribes, analyzes, and scores interactions across channels. 

These back-to-back wins underscore TP’s leadership in harnessing cutting-edge AI-powered customer solutions and optimized customer engagement analytics tools to transform customer experience, strengthen operational efficiency, and deliver measurable business outcomes across industries.

TP in the Philippines Reaffirms Partnership with the Philippine Red Cross

In its continuing mission to make a positive impact, TP in the Philippines, through its Citizen of the World (COTW) program, recently turned over a donation to the Philippine Red Cross (PRC) to support ongoing disaster relief and humanitarian efforts nationwide following the recent earthquakes in the Visayas and Mindanao regions.

The turnover ceremony was attended by Miranda Collard, Chief Executive Officer of TP in the Americas; Anish Mukker, Chief Executive Officer of TP.AI and Chief Operating Officer of TP in India and TP in the Philippines; Rahul Jolly, Chief Executive Officer of TP in the Philippines; and Jeffrey Johnson, Chief People Officer of TP in the Philippines and President of Citizen of the World Foundation.

TP Opens McKinley Operational Headquarters Campus, reinforces sustainable growth and innovation in PH

TP global executives, along with government and private sector partners led the new headquarters opening for TP in the Philippines in McKinley West. In photo, from left, were Megaworld Corporation President & Chief Executive Officer Lourdes Gutierrez-Alfonso, Alliance Global Group President and Chief Executive Officer Kevin Tan, Taguig Councilor Joy Panga Cruz, Taguig City Congressman Jorge Bocobo, TP Global Chief Executive Officer Daniel Julien, TP Philippines Chief Executive Officer Rahul Jolly, TP Chief Executive Officer for the Americas Miranda Collard, CCI France Philippines Managing Director Kevin Charuel, and Chief Executive Officer of TP.AI and Chief Operating Officer for India, PH and ANZ Anish Mukker. Also present during the launch (not in photo) was DICT Secretary Henry Aguda.

TP wins Service Excellence Company of the Year at 2025 Asia CEO Awards

Committed to Excellence. Receiving the Asia CEO Awards trophies on behalf of TP in the Philippines were, from left: Senior Director of TP Digital KC Nuñez, Vice President of AI and Analytics Vishnu Raj, Chief Operating Officer Anish Kapoor, Director of Interactions Analytics Marry Lloyd Santos, and Director of External Relations Nash Frias.

TP, a global leader in digital business services, was recently named Grand Winner of the Service Excellence Company of the Year award at the 2025 Asia CEO Awards held at the Manila Marriott Grand Ballroom.

TP, Muntinlupa City Technical Institute ink partnership for industry learning program

Building the future with a strong partnership. (From left) TP in the Philippines’ Vice President of Human Resources Rachel Cacabelos, Muntinlupa City Mayor Rozzano Rufino Biazon, TP Marketing Director for External Relations Nash Frias, and MCTI OIC-Director Michelle Licudine sign the MOA for the implementation of an industry-readiness training program.

Muntinlupa City, Philippines – TP, a global leader in digital business services, recently signed a Memorandum of Agreement (MOA) with the Muntinlupa City Technical Institute (MCTI) and the Muntinlupa City Government to implement the Supervised Industry Learning (SIL) program. This agreement formalizes the strategic industry-academe partnership between TP and MCTI, an educational institution specializing in technical and vocational education.

Department of Migrant Workers and TP ink partnership to aid returning OFWs

Partnership built on compassion, inclusivity, and community. Department of Migrant Workers (DMW) Assistant Secretary Jerome Alcantara (seated, third from left) and Chief People Officer of TP in the Philippines Jeffrey Johnson (seated, extreme right) sign the MOA institutionalizing a holistic reintegration program for returning OFWs, especially for survivors of human trafficking, and awareness campaign against illegal recruitment and trafficking. Also in photo, seated from left, are: DMW National Reintegration Center for OFWs (NRCO) Director Andrea Luisa Anolin, and DMW Migrant Workers Protection Bureau (MWPB) Director Geraldine Mendez; Standing from left: DMW MWPB AIRTIP Programs Monitoring, Coordination and Technical Support Services Division Chief Atty. Kristina Marie Joy B. Andal-Escosia; TP in the Philippines Human Resources Manager Cecilia Hicaro; TP in the Philippines Talent Acquisition Specialist Aura Manalo; TP in the Philippines Talent Acquisition Director Ferly May Cordeta; and TP in the Philippines Wellbeing Specialist Janna Dasigan.

TP achieves double ISO certifications for all 27 PH sites

Led by Vice President of Facilities & Administration Eduardo Punzalan (sixth from right), TP in the Philippines successfully completed audits by SGS representatives for its ISO 45001:2018 (Occupational Health and Safety Management System) and ISO 14001:2015 (Environmental Management System) certifications.

Teleperformance (TP) in the Philippines, a global leader in digital business services, continues to double down on its commitment as a safe and healthy workplace for all, with the successful renewal of its twin certifications for ISO 45001:2018 (Occupational Health and Safety Management System) and ISO 14001:2015 (Environmental Management System) which was audited by globally acclaimed Société Générale de Surveillance (SGS).