Empower Your Home: Master basic WiFi troubleshooting with Globe AT HOME

Do you experience sluggish internet speeds or connection issues at home? Don't fret! GLOBE AT HOME is here to empower you with basic WiFi troubleshooting techniques that can enhance your online experience.

Remember, you have control over your WiFi. And you can remedy various disruptors that affect your home connection.

By following these easy steps, you can resolve common internet problems and enjoy seamless connectivity.

Globe At Home makes ‘Wish’ come true for customers upgrading to GFiber Plan

In celebration of the streaming release of Disney's "Wish" movie on Disney+, Globe At Home is offering an irresistible deal to its existing customers seeking fiber-fast connectivity bundled with magical entertainment.

By upgrading to GFiber Plan 1799, Globe At Home customers will get a free 12-month Disney+ Premium Plan subscription worth P2,950. Those who upgrade through the Globe Shop online portal from April 27 to May 31, 2024 will also have the chance to win a Disney's "Wish" cushion, bringing the magic of the beloved film directly to their homes.

"We at Globe At Home understand how important it is to keep your home connections strong and reliable. Our goal goes beyond merely providing internet access. We're all about making sure you're happy with our premium services and some extra fun surprises along the way. As the official telco partner of Disney+, we're all set to take your home entertainment to the next level, making those family movie nights even more awesome!" said Abigail Cardino, VP and Head of Brand Management, Broadband Business at Globe.

Better performance fiber-fast connectivity when you switch to Globe At Home’s new GFiber offers

Globe At Home is excited to announce a limited-time opportunity for those who want to switch to a better digital experience.

The following exclusive online offers are available via  https://glbeshop.co/gfiber-seasonal from March 25 to May  31:

• GFiber Plan 999 with speeds of up to 25 Mbps
• GFiber Plan 1299 with speeds of up to 100Mbps
• Special PHP1,000 GCash voucher if you sign up for GFiber Plans 1799, 2199, and 2699 with speeds starting at 200Mbps

Customers who avail of these promo rates enjoy the following benefits:

• Simple online application process
• Installation in as fast as 24 hours
• End-to-end troubleshooting via the GlobeOne app
• Access to services via Viber communities in major cities nationwide
• Access to Globe's extensive list of rewards
• Plan customization with a wide array of add-ons, charged to bill for 24 months 6 months after application. These include the following:

A first in PH: Globe At Home enhances digital learning in 88 schools, installs 296 FTTR lines to boost connectivity

Globe At Home recently deployed fiber-to-the-room (FTTR) technology in 88 public schools mostly in Metro Manila, making it the first broadband provider to introduce this cutting-edge WiFi solution to Philippine educational institutions.

In partnership with local government units, Globe At Home's FTTR installation advances digital learning, bringing the brand closer to its goal of enhancing broadband experiences and improving the country's digital infrastructure. The effort is also in line with the government’s push for wider connectivity in educational institutions across the country, as accelerated use of digital technology in learning.

"Empowering schools with FTTR technology is a game-changer in educational connectivity.  Our aim is not just to connect schools but to transform them into hubs of digital innovation and learning excellence," said Raymond Policarpio, Vice President and Head for Brand Management, Broadband Business at Globe.

#BringBrightness to your home this holiday season with limited-time offer Globe GFiber Plans

The festive season sparkles with the joy of connections, and Globe At Home is ready to make this one the brightest and most memorable yet! Say goodbye to buffering and hello to seamless holiday cheer!

Globe At Home is spreading the magic this season with an irresistible promotion on its GFiber Plans to provide customers reliable and fiber-fast connectivity at special rates.

GFiber Plan 1299 is now available for just PHP999 for the first 12 months, giving customers savings of PHP 3,600 over one year.  With this plan, you can enjoy internet speeds of up to 50Mbps, allowing you to play your favorite games, stream your much-loved shows, and snatch up the season's best online deals! You can apply for this time-limited offer via globegfiber.com or visit any Globe Store nationwide from December 1, 2023 until January 15, 2024.

Globe At Home introduces all-new GFIBER Plans Comes with curated family bundle worth PHP7,000

With seamless connectivity becoming the cornerstone of daily life, Globe At Home responds to consumers' evolving needs by unveiling its all-new GFiber unlimited plans, meticulously crafted to deliver unparalleled value.

These new postpaid plans ensure speed and reliability to empower and uplift families in their digital journey.

Globe GFiber Prepaid Pamilya Kaya Live House now open

Watch Pamilya Kaya beat the 299 challenge

Globe at Home is about to show consumers how to level up their digital experience at home with the eagerly-awaited 7-day GFiber Prepaid Challenge in the Pamilya Kaya House. From October 1-7, 2023, at Market! Market!, join Pamilya Kaya, led by actress and entrepreneur Neri Miranda and a dynamic supporting cast, as they undertake thrilling 7-day challenges, all fueled by the unli fiber speed and reloadable internet of Globe GFiber Prepaid with no lock up, and no documents needed.

Portraying Mommy Kaya, a wais housewife with a passion for online deals, Neri is on a mission to live-sell an impressive 299 items.  At the same time, Daddy Kaya, embodied by the ever-entertaining singer and comedian Teddy Corpuz, is gearing up to create and upload 299 videos online to become a YouTube star.

Not to be left behind, gaming aficionado Kuya Kaya, depicted by actor, model, and digital creator Raymond Mabute, is bent on clinching victory in 299 online matches to achieve his dreams of eSports glory.

Enjoy shareable connectivity using Globe At Home Prepaid WiFi with P88 WiFi SIM offer

With just P88, you can enjoy shareable connectivity with Globe At Home using its prepaid SIM offer.

With this Home Prepaid WiFi SIM, you can make the most out of the internet for online earning, learning, social media interactions, video streaming, mobile gaming, remote working and more with free 10GB of preloaded data.

This data is shareable, valid for seven days, and guarantees uninterrupted and reliable connectivity for all household members.

"We want to make it hassle-free for customers to use their Globe At Home Prepaid WiFi for their connectivity needs. This offer makes fast, shareable data connectivity affordable and available to all, in line with our goal to bridge the digital divide," said Raymond Policarpio, Vice President of Globe at Home Brand Management.

‘Kaya Mo Now’: Globe At Home launches GFiber Prepaid, PH’s First Affordable Fully Digital Home Prepaid Fiber WiFi Experience

In a world where connectivity has become a crucial life enabler, having access to a reliable internet connection is extremely important. Such a connection should seamlessly support various internet needs, be it for learning, earning or leisure. But with rising costs of basic necessities, many may think hindi kaya ang fast and reliable connectivity and that they’ll just have to make the best of what they’ve got.

Globe At Home is poised to change that, as it delivers a game-changing innovation that will make Filipinos believe na “Kaya Mo Now.”

In line with its mission to champion the country's digital transformation, Globe launched on Thursday, July 20, 2023, a new product that aims to empower more Filipinos and show them that they can go beyond their limits:  GFiber Prepaid – an unlimited prepaid fiber WiFi for Filipino homes.

Turn your home into the ultimate entertainment hub with Globe At Home and a Disney+ Premium Account

Get access to timeless Disney and Pixar titles for a year with GFiber Plan 2499

Powerful, heartwarming, and chock-full of inspiring life lessons, Disney and Pixar award-winning animation movies have never fallen short of audiences’ expectations when it comes to exceptional storytelling. Now, you can enjoy all these heartwarming tales and more, time and time again at home with a premium subscription to Disney+, powered by GFiber Plan 2499.

With speeds of up to 500Mbps, this plan is your best partner when it comes to elevating your home viewing experience, as each plan comes with a 12-month subscription to Disney+ Premium. Every day, kids (and kids at heart!) can go on any of these binge-watching adventures:

Finally, prepaid fiber internet is now available from Globe At Home

Globe At Home breaks boundaries and introduces its latest innovation, GFiber Prepaid– a revolutionary offering designed to bring fiber-speed internet to the ma-diskarteng Pinoys, with affordability and flexibility at the heart of its mission in a bid to provide equitable access to reliable connectivity.

GFiber Prepaid is poised to significantly widen the market for fiber in the Philippines, given its prepaid nature and diverse plan options. Specifically designed for the mass market, it aims to bridge the digital divide and enable economic growth and personal development.

Globe At Home delivers new level of care and innovation with Globe Home Squad

Globe At Home is elevating the experience of its customers not just with connectivity but with innovation and care as it starts deploying the Globe Home Squad, a reliable team of highly-skilled connectivity experts.

Whether you prefer to buy devices online and need help with a more complex home setup or is looking to improve home connectivity to maximize your plans, the Globe Home Squad can readily support you.

“The Globe Home Squad is here to enable customers to live a seamless digital experience at home by continuously improving and progressing their digital lifestyle. Our team is dedicated to providing first-rate VIP services to help customers build the gigabit home of their dreams,” said Raymond Policarpio, Vice President of Globe At Home Brand Management.

Globe Home Squad offers a range of services to ensure a whole-home connectivity experience, enable a digital lifestyle, and provide customized network solutions at home. The team of technicians is trained to configure devices from Xiaomi, Samsung, Cherry Home, TPLink, Huawei, Linksys and other brands to keep homes connected.

Globe At Home cements Netflix speed index dominance for 10 straight months

Leading digital solutions platform Globe once more emerged in the driver’s seat after scoring the fastest internet speeds through its Globe at Home Broadband Business in October. This cements its dominance in the Internet Service Providers (ISPs) performance rating of subscription-based streaming service Netflix in the Philippines.

Globe at Home topped the October 2022 Netflix ISP Speed Index with a score of 3.6 Mbps, a boost of 0.2 Mbps from its 3.4 Mbps result in September.

“Topping Netflix ISP Speed Index anew is proof of our commitment to providing the best internet services to our customers. Faster Netflix performance generally means better picture quality, quicker start times and fewer interruptions,” said Janis Legaspi-Racpan, Head of Globe At Home Brand Management.

GFiber now available in over 10,000 barangays nationwide

Globe At Home online shop now open

Globe continues to provide a new kind of experience at home as it makes available affordable, fast, and reliable GFiber connectivity to over 10,000 barangays nationwide.

Rolling out GFiber is part of Globe At Home’s effort to respond to the changing needs of household members. It has the speed, service, and plan offers to keep everyone in the family satisfied.

For better customer experience, GFiber is available on the Globe online channel. Through the online shop’s simplified design, Globe At Home can provide seamless application and installation fulfillment.

Customers can get fast approval and installation in as quick as 24 hours or even within the same day if the application is submitted before 2 p.m.  They can also use their GCash or Globe postpaid number to get instant approval.

Get connected in 24 hours: Globe At Home redefines customer experience with new GFiber online channel

In line with its goal to deliver wide and convenient access to connectivity, Globe At Home has launched a new online channel that will provide hassle-free, fast and easy application for those hoping to get Internet access in an instant.

Globe carefully designed its online channel to ensure that each feature uplifts the lives of GFiber users. With a simpler user interface and seamless application, getting a GFiber plan and requesting support is now very easy.

“Through the simplified design of our online shop, we can provide seamless application and installation fulfillment within 24 hours.  This makes availing of our GFiber Plans quick and hassle-free,” said Janis Legaspi-Racpan, Head of Globe At Home Brand Management. 

With its newest online connection partner, customers can get the full digital experience from application to installation:

Globe At Home unveils WiFi-strong GFiber Unli Plan up to 150 Mbps for P1,699/month

Leading digital solutions company Globe continues to beef up its GFiber Unli plans to provide fast, reliable, and strong WiFi connection for the whole family. 

The company’s broadband arm, Globe At Home, has unveiled GFiber Unli Plan 1699 that offers up to 150 Mbps and a free entertainment content bundle for subscribers to indulge in their favorite shows.

This most aggressive Globe At Home Internet plan in the market today includes free three-month access to Viu, Amazon Prime video, HBO Go, and Discovery+.  It also comes with free 24/7 unlimited teleconsultation with a licensed doctor via KonsultaMD for three months.

For those who want a more leveled-up WiFi at home connectivity, they can get GFiber Unli Plan 2499 which has speeds of up to 500 Mbps. On top of the free entertainment content bundle, the package offers a free landline with unlimited calls to Globe and access to VIP hotlines.

Globe At Home Redefines Fiber Experience with Leveled Up GFiber Unli

Globe At Home is redefining the fiber experience of Filipino homes with GFiber Unli. The all-new Globe fiber plans come with faster wifi speeds, as early as 24-hour installation and reliable service, and better perks to match the dynamic and unique digital lifestyle of every household member, giving families a new kind of strength in their homes.

“GFiber Unli addresses the leveled up digital needs of our customers. Along with Fiber-strong connections, we would like to redefine internet at home beyond connectivity with service guarantees and free access to health and entertainment content to help families navigate through the daily challenges of life in pursuit of something greater, even within the confines of their homes,” said Globe At Home Vice President Barbie Dapul.

Experience a Better, Wider WiFi Coverage with Globe At Home and Linksys Atlas Pro 6

Globe At Home is the first telco in Asia to offer the Linksys newest WiFi 6 Mesh system

Globe At Home has announced that it has partnered with Linksys, a global leader in home and business WiFi solutions, to give Filipinos the chance to be one of the first in Asia to enjoy the benefits of owning Atlas Pro 6 Dual-Band Mesh Wifi 6 —Linksys’ newest addition to its roster of all-encompassing WiFi 6 portfolio.

Starting December 10, all Globe At Home subscribers can pre-order the said device.

Powered by Velop Intelligent Mesh, this dual-band WiFi 6 router is WiFi for the new normal, which allows more than 30 devices to enjoy enhanced and uninterrupted connectivity across three bedrooms—making it possible for everyone in the family to simultaneously stream, play games, and make video calls in HD without any worry. It is best recommended for those who are subscribed to Globe At Home’s UNLI FIBER UP 70 Mbps plan and up.

Road to Fiber: Globe At Home migrating customers to fiber by 2022

Globe At Home expects to migrate all its broadband customers to the latest fiber technology by 2022, as part of its #1stWorldNetwork commitment to deliver a better internet experience. 

Globe At Home has been moving its broadband customers from DSL and LTE to fiber for free for over a year now and is on track to complete the process.  As of October, migration has already jumped by more than 250%, exceeding the 2021 target. Globe aims to install at least 1.4 million FTTH lines this year.

"By 2022, all of our customers will be able to enjoy fast fiber technology capable of handling the present and future needs of the household.  We will continue to guide them for an easy and smooth transition," said Barbie Dapul, Globe At Home Vice President for Marketing.

Globe At Home customers on fiber can enjoy maximum speeds of up to 1Gbps. This means they can enjoy more seamless HD video calls during work meetings or virtual classes, or even lag-free gaming, through faster upload and download speeds.  Fiber allows more members at home to enjoy the internet together with a more reliable internet connection.

Globe At Home’s new HomeSHARE Promo Bundle keeps the whole family connected

Some customers have to choose between loading their mobile phone or Home Prepaid WiFi due to budget limitations, but with Globe At Home’s new promo, HomeSHARE, there’s no need to get a separate data promo for your mobile and WiFi devices.

With HomeSHARE, you can now easily share Globe At Home Prepaid WiFi data allocation with Tatay and Kuya as they go to work yet still let Nanay and bunso engage in online activities at home.

The whole family can connect to the internet wherever they may be. You can subscribe to just one offering and share it with up to three other Globe Prepaid, Globe MyFi, TM, Postpaid, Platinum, and Home Prepaid WiFi users.